In 2020, Amazon added a button in Seller Central that allowed sellers to request a review from their customers. This would trigger an email, sent by Amazon to the buyer, asking for both seller feedback and a product review.
These standardized emails would appear more frequently in the buyer's inbox compared to conventional email automation tools. This lead to a massive increase in new reviews for sellers taking advantage of this feature.
However, it's a very manual process to find and click on every single review in Seller Central. With Seller Metrix, we have fully automated this process - just set it up once and never worry about it again. No Chrome Extension needed or Virtual Assistant (VA) accessing your account!
Additionally, requesting a review with Seller Metrix is 100% compliant with Amazon's Terms of Service, and it's literally impossible to do anything that can get your account into trouble.
With Seller Metrix, you also have full flexibility:
Specify which products you want to request a review for
Specify how many days after the product has been delivered should the request review button be triggered. Some products need more time to be evaluated than others
Specify what day of the week, and time of the day should the request review be triggered
See the video below with detailed instructions on how you can utilize this fully automated request review feature in Seller Metrix.
If you have any questions, use the chat button in the bottom right corner to get in touch with us, we will try to respond as soon as we can.
Good luck!