A Sellpy profile is not required, but very beneficial to have. We save all information regarding your sales and orders on your Sellpy profile. The profile is easily created and managed by logging in using your email Sellpy’s website. You can access all saved personal information and delete the profile at any time.
How do I create a Sellpy profile?
The Sellpy profile is created on Sellpy's website here and you sign up using your email. Your profile is personal and you have access both to your sales and order on the same profile.
Why can't I log in?
If you are having problems logging into your Sellpy profile, begin by checking if you have used lowercase and uppercase letters when entering the password and double check that you have entered the correct email address.
If that doesn't work click on "Forgot my password" so that you get an email to reset your password. If you continue to have problems, please contact our customer support team, we will be happy to help you!
Is it required to have a Sellpy profile?
For you as a Buyer:
As a buyer, you do not need a Sellpy profile the first time you place an order. The purchase is registered to your email. If you wish to register a return or complaint, you need to activate your profile either by clicking on “My orders” in your order confirmation email or clicking on “Forgot my password” on the login page.
The second time you place an order, we will ask you to confirm the email address and at the same time create a profile .
What can I use my Sellpy profile for as a buyer?
By having a Sellpy profile, you can for example:
Save items as Favorites in your own personal list
Monitor a specific search
Get tailored recommendations compiled once a week
For you as a Seller:
As a seller, you need to have a Sellpy profile in order to manage your sales. Sign up via the login link on your local Sellpy webpage.
You are able to place an order for Sellpy bags only using your email and without creating a profile. The profile needs to be activated afterwards in order for you to log in. Activate the Sellpy profile by going with the login page and input the same email address as you used for your bag order.
What can I use my Sellpy profile for as a seller?
As a Sellpy, you can use your Sellpy profile to for example:
Change prices and descriptions in your ads
Order new bags and pick-ups
Withdraw you share of the sales
How do I change my contact information?
If you need to change the address, telephone number, email address or other information associated with your Sellpy profile, you can do so under Profile settings in the menu.
You can also choose to receive ongoing promotions and offers via email by checking the box next to it.
What data does Sellpy collect and how can I access it?
We use Cookies to improve the experience and services we offer on Sellpy. You can read our Cookies Policy here and about the types of cookies we use. In our data policy, you can see what type of information we collect and for what purpose.
Under Profil Settings, you can access the collected data by clicking Request My Data.
How do I delete my profile?
To terminate your profile with us, go to Profile Settings and click on I no longer want to be a customer of Sellpy. Remember that if you delete your Sellpy profile, all data will be lost and will not be recoverable. The profile will be deleted within 30 days of you sending the request.
Read more about how your information is saved in regards to DAC7 here: How does Sellpy report DAC7?
I’m an influencer/content creator, how can I collaborate with Sellpy?
Are you a fan of secondhand? Are you active on TikTok or Instagram? Then we might be a match!
Would you like to collaborate with us? Then complete this form. If we're interested in working together we'll get back to you within 2 weeks.