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How does Sellpy describe the condition of items?
How does Sellpy describe the condition of items?

The overall condition of the items is described directly in the ad and is based on 5 categories: New, Very Good, Good, Acceptable and Poor

Updated over 10 months ago

All items up for sale have undergone a thorough review to ensure their quality, authenticity and condition. The overall condition of the goods is assessed based on the following five categories.

Please note that if the item has additional specific defects, these are mentioned in the ad description and visible in the pictures.


New condition

An item in new condition has no signs of use and still has original packaging or price tag. If defects occur, they have not been obtained during use.

Examples of defects that may occur in new condition:

  • Chipped original packaging

  • Minor stains (e.g. makeup stain) from trying it on

  • Minor factory defects on goods in sample sales


Very good condition

An item in very good condition has little or no signs of use. Unused items without original packaging or price tag are also sold in this condition. The product may have very small defects from use.

Examples of defects that may occur in very good condition:

  • Single loose threads

  • Small scratches on accessories

  • Minor surface wear


Good condition

An item in good condition has signs of use but has been well taken care of. The product may have minor defects from use.

Examples of defects that may occur in good condition:

  • Slightly pilling textile

  • Small stains

  • Minor discoloration at sleeve / leg ends


Acceptable condition

An item in an acceptable condition has been used extensively and defects occur. The product is still functional for its original purpose but is perceived as used.

Examples of defects that may occur in acceptable condition:

  • Washed out

  • Wear at the sleeve-/leg ends

  • Prominent stains

  • Consistently pilling textile


Poor condition

A product in poor condition has extensive defects. Items in this condition are only sold if the purchase price is high.

Examples of defects that may occur in acceptable condition:

  • Broken shoe sole

  • Significant holes

  • Consistently dirty product


Read more about how to change the information in your ads HERE.

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