When can I collect my share?

Your share from sold items goes first and foremost to cover the listing fees. Once the listing fees for a sale have been paid, you can collect your sales share.

What is the listing fee and how does it work?

For every item listed for sale, we charge a fixed listing fee of 1.2 EUR per item. The listing fee applies even if the item doesn’t sell by the end of the sales period. Here’s how it works:

If you have 10 items listed for sale, that means a total listing fee of 12 EUR
You can collect your sales share once it exceed 12 EUR

Where can I see my share from sold items?

In your Sellpy profile, you’ll find an overview of all your sales - both ongoing and completed. From the overview, you can click into individual sales to see detailed information:

Ended listings: Your share from sold items, plus any donated items in the sale
Collected: How much you’ve collected from your sales so far
Listing fees: A fixed cost for each item that has been listed for sale.
Available sale share: How much is currently available for you to collect

How do I collect my share?

When the listing fees have been paid, you can collect your share in a few simple steps:

Log in to your Sellpy profile
Click on "Sell" and then "My available share"
Choose how you want to collect:
1. to bank account, as Sellpy Credits, or as a donation to charity
Enter the amount you want to collect
Confirm by clicking "Collect share" at the bottom of the page

The first time you collect to a bank account (or if you change your bank details), a confirmation email will be sent for account verification. If you choose to collect to a bank account, it may take up to one week for the transfer to be completed.

Choose to have your sales share transferred automatically

When you collect your share, you can choose to set up automatic transfers. This means your sales share will be automatically transferred to your selected method once the sale is completed – so you don’t have to do it manually. You can change your preferred method for automatic transfers at any time.

What does it cost to sell with Sellpy?

Selling through Sellpy is easy – we take care of the whole process for you. Our service includes things like photographing, pricing, creating the listing, storing your items, and handling customer questions and returns.

You can find the costs for selling with Sellpy here. The higher your item’s selling price, the larger the share you receive:

For items sold below 50 EUR, you receive 40% of the sale price.
For items sold above 50 EUR, you receive 40% on the part up to 50 EUR and 70% on the part above 50 EUR
A listing fee of 1.2 EUR is applied to all items published for sale, regardless of whether the item sells.

Examples of how your sales share is calculated:

Item sold for 70 €→ You get 32.8 €
(40% of 50 € + 70% of the remaining 20 €)
Item sold for 35 € → You get 12.8 €
(40% of 35 €)

Please note that your share first goes to cover the listing fees (1.2 EUR per item listed for sale) before it becomes available for you to collect.

Frequently asked questions

Why am I getting an error message when collecting my share?

If you receive an error message when collecting your share, it’s usually because some details are incorrectly filled in.

Double-check:

That you’ve entered the amount to collect
That your bank account number and clearing number are entered correctly (no special characters or spaces)

Why did I receive an email saying my share couldn’t be collected?

If you entered incorrect bank details, your share cannot be collected and you’ll be notified via email. Your share will return to your Sellpy balance, and you can try collect again with the correct account details.

What happens if my sold item is returned or claimed?

Sellpy offers buyers a 30-day return policy, and the right to file a complaint if something is wrong with the item.

If your sold item is returned, it doesn't affect you as a seller. Sellpy handles the return process, and your sales share remains unchanged.
If your item is claimed and cannot be relisted, neither you nor Sellpy receives a share of that sale. The previous share is then cancelled and refunded to the buyer. All claimed items are visible in your Sellpy profile.

Can I be required to pay anything back?

You may receive a negative sales share due to a complaint that arises after you’ve already collected your share. To cover this, Sellpy deducts the amount from your next sales earnings. You will never have to pay money back directly to Sellpy – all deductions are handled through future sales proceeds.

*Local currencies may differ

When and how do I receive my share from sales?