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When and how do I receive my share from sales?

Updated over 3 weeks ago

Your share from sold items is added to your Sellpy balance and becomes available once the reserved ad fees for the sale are covered. You can then choose to withdraw your share to a bank account, convert it to Sellpy Credits, or donate it to charity

When can I withdraw my share?

When your items are listed for sale, a reservation of 12 SEK per published item is made for ad fees. These fees are reserved per sale. As soon as your sold items within the same sale have generated enough to cover the total reserved amount, you can withdraw your share. If an item does not sell during the sales period, the 12 SEK ad cost is deducted from your total sales share

Where can I see my share from sold items?

In your Sellpy profile, you’ll find an overview of all your sales - both ongoing and completed. From the overview, you can click into individual sales to see detailed information, such as:

  • How big your share is for each sold item in the sale

  • Which items were donated from the sale

  • How much you’ve withdrawn so far from the sale

  • How much ad fees that are currently reserved in the sale

How do I withdraw my share from the Sellpy balance?

You can withdraw your share from your Sellpy balance in a few simple steps:

  1. Log in to your Sellpy profile

  2. Click on "Sell" and then "My available share"

  3. Choose how you want to withdraw: to bank account, as Sellpy Credits, or as a donation to charity

  4. Enter the amount you want to withdraw

  5. Confirm by clicking "Withdraw share" at the bottom of the page

The first time you withdraw to a bank account (or if you change your bank details), a confirmation email will be sent for account verification. If you choose to withdraw to a bank account, it may take up to one week for the transfer to be completed.

Choose to have your sales share transferred automatically

When you withdraw your share, you can choose to set up automatic transfers. This means your sales share will be automatically transferred to your selected method once the sale is completed – so you don’t have to do it manually! You can change your preferred method for automatic transfers at any time.

Why am I getting an error message when withdrawing my share?

If you receive an error message during withdrawal confirmation, it’s usually because some details are incorrectly filled in.

Double-check:

  • That you’ve entered the amount to withdraw

  • That your bank account number and clearing number are entered correctly (no special characters or spaces)

Why did I receive an email saying my share couldn’t be withdrawn?

If you entered incorrect bank details, your share cannot be withdrawn and you’ll be notified via email. Your share will return to your Sellpy balance, and you can try withdrawing again with the correct account details.

What does it cost to use Sellpy?

You can find the costs for selling with Sellpy here. The higher your item’s selling price, the larger the share you receive:

  • You get 40% of the price for items sold up to 500 SEK

  • If you sell an item for more than 500 SEK, you receive 70% of the amount above 500 SEK

  • From your share, a 12 SEK ad fee is deducted per item that has been listed for sale.

There is no charge for sorted-out items that are not listed for sale.

What is the ad cost and why is it charged?

For each item listed on Sellpy, a fixed ad cost of 12 SEK is charged. This cost helps cover part of the services provided for you as a seller, such as:

  • Photographing the item

  • Setting prices and creating listings

  • Storing and handling the product

Here’s how the ad cost works:

When a sale starts, 12 SEK per listed item is reserved from your future share. You can start withdrawing your share once your sold items have covered the total reserved amount. If an item does not sell during the sale period, the 12 SEK advertising fee is deducted from your sales share.

Examples of how your sales share is calculated:

Item sold for 700 SEK → You get 328 SEK

(40% of 500 SEK + 70% of the remaining 200 SEK – 12 SEK fee)

Item sold for 350 SEK → You get 128 SEK

(40% of 350 SEK – 12 SEK fee)

Item not sold → You get 0 SEK

(12 SEK fee is deducted from your share for the sale)

What happens if my sold item is returned or claimed?

Sellpy offers buyers a 30-day return policy, and the right to file a complaint if something is wrong with the item. If your sold item is returned, it doesn't affect you as a seller. Sellpy handles the return process, and your sales share remains unchanged. If your item is claimed and cannot be relisted, neither you nor Sellpy receives a share of that sale. The previous share is then cancelled and refunded to the buyer. All claimed items are visible in your Sellpy profile.

Can I be required to pay anything back?

You may receive a negative balance due to a complaint that arises after you’ve already withdrawn your share. To cover this, Sellpy deducts the amount from your next sales earnings. You will never have to pay money back directly to Sellpy – all deductions are handled through future sales proceeds.


*Local currencies may differ

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