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When and how do I receive my share from sales?

When can I collect my share?

Your share from sold items is first and foremost used to cover the sale's listing fee. Once the listing cost for a sale is covered, you can collect your sales share.

What is the listing fee and how does it work?

For every item listed for sale, we charge a fixed listing fee of 1.2 EUR per item.

How the listing fee works

  • If you have 10 items listed for sale, that means a total listing fee of 12 EUR

  • You can collect your sales share once it exceed 12 EUR

Where can I see my share from sold items?

On your Sellpy profile here, there is an overview that shows your share from each sale – both ongoing and ended. In the overview, you can click on individual sales to see more detailed information:

  • Ended listings: Ended listings and your share from sold items

  • Listing fee: A fixed cost for each item put up for sale

  • Collected: How much you’ve collected from your sales so far

  • Available sale share: How much is currently available for you to collect

How do I collect my share?

When the listing fee is covered, you can collect your share in a few simple steps. Here is how you do it:

  1. Log in to your Sellpy profile

  2. Click on "Sell" and then "My share"

  3. Choose how you want to collect: to bank account, as Sellpy Credits, or as a donation to charity

  4. Enter the amount you want to collect

  5. Confirm by clicking "Collect share" at the bottom of the page

How to collect your share

You can choose to collect your share to a bank account, exchange it for Sellpy Credits, or donate it to charity. Here is how it works:

  • Exchange for Sellpy Credits and receive your share instantly plus a 5% extra bonus to shop for on Sellpy's website

  • Collect to a bank account and, depending on your bank, your share will be visible in your bank account within 5 working days

  • Donate to a charity organization that you care about (for eg. Stockholms Stadsmission, SOS Children’s Villages, Save the Children, Animal Rights Sweden, or Sweden for UNHCR)

The first time you collect to a bank account (or if you change your bank details), a confirmation email will be sent for account verification.

Choose to have your share automatically transferred

In connection with collecting your share, you can set up an automatic transfer. This means that your sales share is transferred automatically using your chosen method when the sale is ended – so you do not have to do it yourself manually. You can change which method you want to use for automatic transfers at any time.

What does it cost to sell with Sellpy?

Selling through Sellpy is easy – we take care of the whole process for you. Our service includes things like photographing, pricing, creating the listing, storing your items, and handling customer questions and returns. The higher your item’s selling price, the larger the share you receive:

  • For items sold below 50 EUR, you receive 40% of the sale price.

  • For items sold above 50 EUR, you receive 40% on the part up to 50 EUR and 70% on the part above 50 EUR

  • A listing fee of 1.2 EUR is applied to all items published for sale, regardless of whether the item sells.

Read more about what it costs to sell with Sellpy here.

How your share is calculated when an item is sold:

  • If an item sold for 70 €→ Your share is 34 €
    (40% of 50 € + 70% of the remaining 20 €)
    ​

  • If an item sold for 35 € → Your share is 14 €
    (40% of 35 €)

Note: Your share is primarily used to cover the sale's listing fee (€1.20 per item for sale). Once the listing fee is covered, you can collect your sales share.

Frequently asked questions

Why am I getting an error message when collecting my share?

If you receive an error message when collecting your share, it’s usually because some details are incorrectly filled in. ​

Double-check:

  • That you’ve entered the amount to collect

  • That your bank account number and clearing number are entered correctly (no special characters or spaces)

Why did I receive an email saying my share couldn’t be collected?

If you entered incorrect bank details, your share cannot be collected and you’ll be notified via email. Your share will return to your Sellpy balance, and you can try collect again with the correct account details.

What happens if my sold item is returned or claimed?

Sellpy offers buyers a 30-day return policy, and the right to file a complaint if something is wrong with the item.

  • If your sold item is returned, it doesn't affect you as a seller. Sellpy handles the return process, and your sales share remains unchanged.

  • If your item is claimed and cannot be relisted, neither you nor Sellpy receives a share of that sale. The previous share is then cancelled and refunded to the buyer. All claimed items are visible in your Sellpy profile.

Can I be required to pay anything back?

You may receive a negative sales share due to a complaint that arises after you’ve already collected your share. To cover this, Sellpy deducts the amount from your next sales earnings. You will never have to pay money back directly to Sellpy – all deductions are handled through future sales proceeds.

*Local currencies may differ

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