Items have a limited amount of time in your shopping cart before emptying itself. When it's time for you to pay for your order, we offer payment via card, Swish, Klarna, PayPal and Sellpy credits depending on your local country. Payment always takes place in the shopping cart on Sellpy's website.
How long are items in the shopping cart reserved?
When you add an item to your shopping cart, it’s reserved for 1 hour. No one else can buy them while they are in your shopping cart. Every time you add an item to your shopping cart, the countdown on the reservation starts over with 1 hour again for all items in the shopping cart.
You can reserve an item again several times, but you can reserve it for a maximum of 12 hours straight.
What payment methods can I choose between?
We offer different payment options depending on the country you live in. Please visit your local Sellpy site to see the payment options that exist. If you have any questions please get in touch with our customer service team.
Why can’t I pay with my preferred payment method?
We are sorry to hear that you cannot choose your preferred payment method for your next purchase.
For certain payment options, such as invoice payments, we absorb the financial responsibility to offer you the chance to try before purchasing. That's why every transaction undergoes a risk assessment for both our and your protection. Similar to other businesses, we collaborate with third-party credit agencies to ensure transaction security, and we maintain the discretion to decline certain payment methods for specific orders.
Various circumstances might affect the payment options presented to you.
Our Customer Support cannot modify the payment options presented during checkout and cannot specify the exact reason a particular payment method isn’t available. If your top choice for payment isn't accessible, we deeply regret the inconvenience. You can always opt for one of our other payment alternatives.