To get the most out of your sale at Sellpy, it is good to know what you can – and cannot – sell with us. Submitted items that are not put up for sale can be returned to you for a shipping fee within the notified timeframe, or they will be sent on for reuse and recycling.
Resale value too low
We help you sell items that have a second hand value of at least €5. Items that often do not go for sale due to a value too low on Sellpy are:
Items from budget brands (e.g. Shein, Primark etc.)
Basic clothes with wear and tear (vests, t-shirts, socks, shorts)
Unbranded or home-sewn items
Budget items (e.g. hair accessories, kitchen textiles, CDs, DVDs)
Defects affect the second hand value
Go through your items to see if there are any defects you can fix. Defects affect the second hand value, which can lead to a lower final price or the item not being listed for sale.
Common defects to check for
Pilling: Common under arms or on wool items. Can often be removed with a fabric shaver.
See example
See example
Stains: From dirt, makeup or dye that you can remove in the wash (we do not wash items for you).
See example
See example
Fading: Faded or dull areas of colour (that are not part of the item's design).
See example
See example
Wear and tear: The item is worn or looks used, without specific damage.
See example
See example
Pulled threads: Pulled threads that create loops or changes in the fabric structure.
See example
See example
Discolouration: Colour changes that do not come out in the wash. Common under arms or neckline.
See example
See example
Uneven adjustments: Modifications to garments (repairs, hemming etc.) that do not hold store quality, are visible or uneven.
See example
See example
Damage: Holes, visible marks or damage to the material.
See example
See example
Missing parts: Incomplete items or items missing parts, e.g. buttons, zippers or brand label.
See example
See example
Defects that are never sold
Items with the following defects do not proceed to sale, and can lead to the entire bag's contents being unsellable. A tip is to wash textiles at at least 60 degrees and not pack damp items in the Sellpy bag, to try to avoid these defects.
Traces of vermin/pests (e.g. moths, carpet beetles)
Strong smell of smoke
Smell of damp and/or mould
Hygiene aspect
For hygiene reasons, we have guidelines regarding which clothes, intimate and beauty products we sell.
Sold if the item is in good condition
The item must be in good, very good or new condition, without visible traces of use or defects
Swimwear: e.g. bikini, swim nappy, swim trunks, tankini, bottom part of shapewear
Sold only if the item is in new condition
The item must have the price tag left, be in original packaging or have 100% left of the product
Underwear: e.g. panties, briefs, jockstraps
Makeup and makeup tools: e.g. lipstick, blush, powder, makeup brushes, mascara
Skin care and accessories: e.g. cleansers, creams, scrub gloves, soaps, serums
Foot care products: e.g. foot cream, foot files
Hygiene items: e.g. period products, incontinence pads, earplugs, pacifier
Hair care products: e.g. shampoo, conditioner, hairspray, hair oil
Oral hygiene products: e.g. toothbrushes, toothpaste, tongue scrapers
Other beauty products: e.g. false eyelashes, nail polish, eyebrow tint, henna
Never sold (regardless of condition)
Sex toys
Perfume testers or free samples
Counterfeit items and forgeries
We only sell authentic items and items that do not infringe on anyone else's intellectual property rights (such as trademark, copyright, design, pattern protection and patent).
It is not permitted to send in counterfeit items or items that infringe on anyone else's intellectual property rights, as these are illegal to market and sell. An authentic item has been manufactured or approved by the brand stated on the product. For legal or other reasons, there are certain brands that we are not allowed to sell.
Never sold (regardless of condition), for example:
Brand copies and replicas: counterfeits, bootlegs and items claiming to be from a certain brand without being so or unauthorisedly imitating another brand's design
Counterfeit securities: counterfeit banknotes, coins, stamps, bonds, money orders and equipment for manufacturing these.
Manipulated collectibles: authentic stamps or letters that have been altered are not sold, unless they have an accepted collector's value despite the manipulation.
Illegal copies of media: copied film, music, games, e-books or unauthorised recordings of concerts.
Chipped consoles and mod chips
Fake autographs
Jewellery with fake hallmarks
Items not first released within the EU/EEA without the brand owner's consent.
Reporting a counterfeit item
If you suspect that an item is counterfeit, please report your suspicion to us via "Give feedback on ad".
As a rights owner, you can contact Sellpy's quality department to report suspected infringement of your intellectual property rights via this form: NOCI.
Safety aspect
For safety reasons, we have guidelines regarding some types of items that are only sold in new condition or not sold at all.
Sold only in new condition
The item must be in original packaging or with the price tag left
Protective equipment: e.g. seat belt, car seat, helmet
Smoke detectors and fire extinguishers
Flotation aids (undamaged, meet EN/ISO safety standards and maximum 10 years old)
Never sold (regardless of condition)
Explosive objects: e.g. chemicals, hazardous materials, rockets, gas containers
Weapons or related items: e.g. firearms, bladed weapons, ammunition, silencers
Clothes and items from police, emergency services, military, security companies
Clothes and accessories with company logo adapted for service
Breathalysers
Items that may cause offence
We do not sell items that may cause offence. For example, we do not sell items containing pornographic content, items that glorify violence, or items that discriminate against or attack people based on gender, origin, nationality, skin colour, language, faith, sexual orientation, religious or political conviction.
Personal data and ID documents
We do not sell items containing personal data, such as letters or documents with private details. Nor do we sell items that attempt to imitate – or claim to be – official ID documents or permits issued by authorities.
Additionally, we do not sell materials containing contact information for suppliers or manufacturers (e.g. catalogues and registers) aimed at enabling the buyer to purchase directly from the source.
Animal and plant related
We do not sell items from animals and plants that come from protected species. Nor do we sell animal care products, for example animal traps, medicines for animals or electric/tick collars.
Read more
Read more
CITES is an agreement that produces a list where animals and plants are ranked based on their vulnerability. CITES regulates trade in endangered species. The County Administrative Board, or the equivalent authorities in a given country, examines permits for businesses that trade in species listed in the CITES agreement. If you are going to sell products from animals that are endangered, you may need to apply for a CITES certificate or CITES permit. Local rules and regulations may apply.
CITES is divided into different annexes depending on the vulnerability of the species.
Appendix A
A-listed species are species that are endangered as a consequence of trade. These species require the most protection. It is prohibited to trade species that are listed in Annex A. There are exceptions from the prohibition. In those cases you need a CITES-permit. There are also exceptions from the requirement of CITES-permit.
Appendix B
B-listed species are species that risk endangerment if the trade is not controlled and regulated. To trade with species listed in Annex B, documents proving the legal background of the item is required. The document can for example be a copy of the import permit, documents from the purchase or from the breeder. A receipt alone is not enough. Without the documents proving the legality of the item trade is forbidden.
Appendix C
C-listed species are species that are endangered in a certain country. All species in the C-appendix are linked to an origin country. To import a species from the listed country you need a CITES-permit issued by the origin country. For internal trade in the EU and within EU-countries, permits are not mandatory.
Prohibited to sell | Allowed to sell |
Mammals
Birds
Reptiles
Fish
Plants and seeds
Other
| It is allowed to sell furs, taxidermied animals and other products made of animal origin if the species are not endangered or covered by CITES.
For example:
|
If your species is not listed in the examples
If the species you are looking for is not listed in the examples above you can use the resources Speciesplus or Checklist of CITES species to see in which appendix the species is listed.
Speciesplus: Enter the name of the species in the search bar and press search. You can see which annex the species is listed in under the headline EU LISTING
Checklist of CITES species: The common name of the species is listed in the column to the right. To the left you can see the latin name and in which appendix the species is listed.
Consumables and consumer goods
We do not sell items intended to be eaten, drunk or otherwise consumed. Certain consumables are sold if they are in new condition.
Sold only if the item is in new condition
Consumables: e.g. candles, ink cartridges or clay
Never sold (regardless of condition)
Food and drink: e.g. coffee, protein powder, chewing gum or animal feed.
Vouchers: Gift cards and credit notes
Alcohol, cigarettes, snus or other smokeless tobacco
Drugs or drug paraphernalia: e.g. bongs, vaporisers and chillums, rolling paper, smoking accessories
Medicines: e.g. allergy medicine, nasal spray, eye drops
Medical equipment: e.g. blood sugar monitors, pregnancy tests, defibrillators
Electronics
We do not sell electronic equipment that is illegal to possess or use, or products intended to bypass technical barriers. Nor do we accept copied or license-restricted software.
Read more
Read more
We do not sell (regardless of condition):
Unauthorised copies: backup copies, beta versions, test versions or pirated software on e.g. CD-R discs.
Equipment for signal jamming and decoding: e.g. jammers, radar detectors, scanners
Certain laser pointers and transmitters (power output over 1mW and FM transmitters that do not meet legal requirements)
USB sticks or memory cards with fake or modified capacity labelling.
OEM software: software belonging to a specific computer is not sold separately
Academic software or freeware that requires special permits for sale.
Vehicles and vehicle parts
We do not sell vehicles or registration plates, but we do accept certain vehicle parts. In order for us to be able to sell a part, the following is required:
Clear function: It must be clear exactly how the part affects the vehicle's function and if it requires special driving permits (e.g. type approval).
Complete sale: We do not sell certificates or documentation separately – these must be sold together with the part itself.
Stolen items
Stolen items are prohibited to sell because it is illegal. In case of suspicion of selling stolen items, the seller may be reported to the police.