If you are a customer who orders often but wants to avoid paying individual shipping costs, needs to clean out the closet continuously or feels interested in being the first to know which items will be posted on our website, Sellpy First is something for you.
What is Sellpy First?
Sellpy First is a subscription service for all customers who want to be able to choose second hand as a first choice. As a subscriber, you get lots of fantastic benefits - both when buying and selling. You get access to new items 24 hours earlier than all other customers, free shipping on every order, one free bag per month and 100% sales share on your first posted Circle item each month.
How can I subscribe to Sellpy First?
You can sign up as a Sellpy First subscriber via our website here. Sellpy First is available in the following countries:
Sweden
Germany
Austria
Denmark
Finland
The Netherlands
You can only pay for Sellpy First by card - Sellpy Credits cannot be used to pay off your Sellpy First fee. The fee for Sellpy First is paid every 30 days and the subscription renews automatically unless you cancel it. You will be charged the day before your subscription is renewed. If you sign up on January 6, for example, you will be charged on the 5th of each month. If your billing date falls on a non-monthly day (eg the 31st), you will be charged on the last day of that month instead. If your invoicing date falls on a red day or holiday, you will be charged the following weekday.
Do I always get free freight with Sellpy First?
When you subscribe to Sellpy First, you get free shipping on an unlimited number of orders. If you need faster shipping than the standard, you can upgrade for a smaller fee and choose another freight company. Note. Any return fee is not covered by this benefit. You can read more about the process and prices for returns HERE.
How can I see new items before others with Sellpy First?
Sellpy First subscribers automatically get access to newly arrived items already 24 hours before they are publicly posted. Use your saved searches to get notifications before everyone else. The benefit applies to Sellpy's entire range with the exception of Influencer Pop-up Shops.
How many free bags do I get with Sellpy First?
As a Sellpy First subscriber, you can order one Sellpy bag for free every month. You can order more bags in conjunction with the one you get for free, but it cannot be saved for the next month.
How do I order a free bag?
As a Sellpy First subscriber, you get a free Sellpy bag every month. You can order more bags in conjunction with the one you get for free, but it cannot be saved for the next month.
You easily order your Sellpy bag via our website here.
How do I get 100% in sales share on a Circle item?
As a Sellpy First subscriber, you have the opportunity every month to get a share of a 100% on a sale via Sellpy Circle. The benefit is automatically applied to the first posted item of the month regardless of which of your posted Circle items sells first. If your posted Circle item is not sold, the benefit cannot be applied to another item.
How much does Sellpy First cost?
The pricing depends on your region. See price list below:
Sweden: 79 SEK per month
Germany: 8.99 EUR per month
Austria: 11.99 EUR per month
Denmark: 79 DKK per month
Finland: 9.9 EUR per month
The Netherlands: 11.99 EUR per month
How do I cancel my Sellpy First subscription?
You can cancel your subscription of Sellpy First at any time under 'profile settings'.
If you need further assistance in canceling your subscription, you can contact our customer service.
When you have completed the cancellation, you will receive an email as a confirmation of this. You can of course use your Sellpy First subscription up to the dates on which it would be renewed.
Haven't received a confirmation email?
If you have not received any confirmation email regarding the cancellation of your Sellpy First subscription, look in the spam folder.
I regret my Sellpy First subscription. Do I have the right of withdrawal?
When you subscribe to Sellpy First, you always have a 14-day right of withdrawal. If you cancel your subscription, we will refund the subscription fee. The refund is made to the same payment method that was used at the time of purchase. If you have already taken advantage of one or more of the benefits included in Sellpy First, we will make the refund with a deduction corresponding to the price that you have saved on shipping fees, Sellpy bags or the amount you have earned as extra income from your Circle sales. If the deduction exceeds 9,99 EUR, we will create an invoice for the excess amount.