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Attaching images or documents

How to attach an image or document

Updated over a month ago
  1. After composing your message, at the bottom of the text or email message box click “Choose Files.”

  2. Upload the image or document you'd like to attach (10MB limit)

  3. Repeat for other message types (e.g. text or email) since the image must be uploaded separately for each message type.

What are the file limitations?

We allow PNG, JPG, JPEG, & PDF files under 10MB. There will be an error message alert if your file does not meet these requirements. Select a new file & proceed as usual.

I tried to send a message with an attachment and couldn't select Send Message.

If you've attached an image or PDF, we still require that the message have text content in order to send the email / text. Add a quick sentence summary and press “Send.”

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