If a client asks you to stop sending them text messages using any type of wording (“stop texting me,” “take me off your list,” etc.), you are required by law to stop sending them messages.
Your user agreement with SendCarrot indicates it is your responsibility to stop text messaging them or they can sue you (FCC regulations). Please honor their request or you are liable financially.
If a client unsubscribes (or simply asks to be taken off your email list), you must comply. Otherwise, the delivery of emails to other clients may be impacted because that user could mark your email as spam and/or block your messages. Please honor your clients requests.
What happens when someone unsubscribes?
How to deal with a client that unsubscribes or opts out of text messaging
Updated over a week ago
