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How can I update my account to use Span based pricing?

Issue

I am on a plan that is using Performance Units (or Transactions) for pricing instead of Spans. I want to take advantage of the Span-based pricing listed here: https://sentry.io/pricing/ Span-based plans offer enhanced features and flexibility, making them a preferred choice for many organizations.

Applies To

  • Any Sentry Customer on a Legacy plan.
    Legacy plans refer to older pricing models that use Performance Units or Transactions instead of the newer Span-based pricing.

Resolution

Please contact us for support: https://help.sentry.io/

The process to transition your legacy account to a Spans based pricing plan is multi-step and requires careful timing.
We will personally guide you through the required steps.

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