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Why aren’t the changes I made with the Onsite Optimizer showing on my website after I click publish?

Updated over 2 weeks ago

If your changes aren’t appearing on your site after clicking publish, don’t worry—there are a few possible reasons.

The most common one is that something might be interfering with the Onsite Optimizer snippet on your site, which stops the changes from showing.

The Onsite Optimizer snippet needs to be placed correctly in the website's <head> section and applied globally to all pages. Using site-wide injection methods or plugins ensures consistency and optimal functionality.

Remember to republish your site after verifying the installation and placement of the optimizer code. This step ensures the changes are applied effectively across your site.

Our team is happy to take a look and help get it sorted—just reach out and we’ll investigate for you.

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