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How can I connect and troubleshoot my Google Analytics account integration on Hike?

Updated yesterday

How can I connect and troubleshoot my Google Analytics account integration on Hike?

Integrating Google Analytics with your Hike account offers valuable insights into your website's activity. Below is a detailed guide to help you connect your Google Analytics account and address common issues users might encounter during the process.

Connecting Google Analytics to Your Hike Account

  1. Access the Integration Settings: Log in to your Hike account and navigate to the settings menu, where you'll find the integration options.

  2. Select Google Analytics: Choose Google Analytics from the list of available integrations.

  3. Authenticate Your Account: Follow the prompts to log in with your Google account and grant the necessary permissions.

  4. Verify Connection: Once connected, you should see data flowing into Google Analytics that corresponds to your website’s traffic and user interactions.

Single Google Analytics Account Per Website

  • Note that you can link only one Google Analytics account to a single website on Hike. This ensures that your data is centralized for streamlined analysis. However, you can still manage multiple Google Business Profiles associated with different locations of the same website.

Troubleshooting Common Issues

If you encounter issues while connecting or using Google Analytics, consider the following steps:

  1. Post-Onboarding Connection: - If you’re unable to connect your Google Analytics account during the onboarding process, you can always revisit the integrations page in your settings and try again later.

  2. Ensure Correct Permissions: - Double-check that your Google account has the necessary permissions to connect the Analytics account to your website. You will need admin permissions of the Google account.

  3. Check Data Visibility: - If your Google Analytics connection appears successful but you don’t see data, verify the tracking code implementation or consult the Google Analytics support documentation.

  4. Contact Support: - If issues persist, Hike’s customer support team is available to assist with further troubleshooting and resolving any complex technical problems.

By following the above steps and keeping the key limitations in mind, you can successfully integrate and manage your Google Analytics account on Hike.

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