How can I troubleshoot Google Analytics integration issues in Hike?

Google Analytics integration in Hike enables you to track website traffic and data analytics effectively. If you face issues such as missing or incorrect data, the following steps can help you resolve these problems:

Common Issues and Causes

Data Not Pulling into Hike: - The Google Analytics account may not be connected correctly. - There might be insufficient permissions, such as the absence of administrator or owner access.
Errors in Google Analytics Data in Hike: - Tracking tags may not be implemented correctly. - Authorization settings might be misconfigured.

Step-by-Step Troubleshooting Instructions

Reconnect Your Google Analytics Account - Disconnect the account currently linked with Hike. - Reconnect it to ensure proper integration.
Verify Permissions - Ensure that you have Administrator or Owner permissions for the Google Analytics account. - Check whether Hike has administrative access to the correct Google Analytics profile.
Validate Google Analytics Configuration - Confirm that your Google Analytics tracking tags are correctly implemented across your websites or platforms. - Misconfigured tags may cause errors or missing analytics data.
Grant Access for Support (If Necessary) - If further assistance is needed, it may be necessary to grant Hike’s support team admin access to your Google Analytics account. Follow the platform documentation or guides to do so securely.

Additional Notes

Reconnection refreshes the link between Hike and your Google Analytics account, often clearing errors.
Always double-check account authorization and settings during the troubleshooting process.

For more detailed instructions or platform-specific steps, refer to Hike's help resources or contact support for guidance.