What is KYC?
KYC stands for Know Your Customer.
It’s a standard identity verification process used by financial platforms to comply with regulations and keep your account secure.
Why Sequence Requires KYC
KYC is required in Sequence for any feature that actually moves or holds your money.
That includes:
Income Sources – These function like checking accounts and receive your funds
Pods – These hold and distribute your money based on rules
Transfers – Moving money between any accounts through Sequence
Because Sequence is more than just a budgeting tool, KYC is how we ensure you, and only you, can control your funds.
What You’ll Need
To complete KYC, you may be asked to provide:
A valid, signed government-issued photo ID
A U.S. address (not a PO Box)
A mobile phone with a major U.S. carrier
A Social Security number
To be at least 18 years old
We partner with regulated providers to handle this process securely and quickly.
For more details on how to complete your personal KYC application, scroll down to the Personal Application FAQ section
FAQs
Why do I need to provide my SSN?
Why do I need to provide my SSN?
Federal regulations (like the USA Patriot Act) require banks to verify your identity when opening checking or debit accounts. Your Social Security number is used for this verification.
All applicants must be at least 18 years old, have a U.S. address, and a mobile phone with a major U.S. carrier.
Note: At this time, Sequence cannot support residents of Puerto Rico or U.S. territories.
Why do I need to verify my address?
Why do I need to verify my address?
To comply with federal identity requirements, we may request verification of your physical address (PO Boxes are not accepted).
Accepted address documents (dated within the last 6 months):
Bank statements
Lease or rental agreements
Phone bills
Credit card statements
Utility bills
I'm not receiving the verification email!
I'm not receiving the verification email!
Please check your spam or junk folder. If it’s not there, reach out to support@getsequence.io and we’ll help you out.
Do I need photo identification to apply?
Do I need photo identification to apply?
Yes. A valid, signed government-issued ID is required (driver’s license, state ID, or passport).
We may ask for a clear photo showing all four corners of the front and back.
Can I open a joint account?
Can I open a joint account?
Yes! You can add a co-owner or a view-only user to your account at any time.
Is there a minimum balance to open an account?
Is there a minimum balance to open an account?
No minimum balance is required.
You can open your Sequence account with any amount.
Are there any types of banking activity Sequence does not support?
Are there any types of banking activity Sequence does not support?
Yes. The following activities and industries are not supported:
Cryptocurrency
Cannabis or marijuana
Gaming or gambling
Adult entertainment
Weapons or firearms
Direct marketing or telemarketing
I'm not in the USA. Can I open a Sequence account?
I'm not in the USA. Can I open a Sequence account?
Currently, Sequence is only available to U.S. citizens. We hope to expand access soon.
Can I apply with an EIN instead of an SSN?
Can I apply with an EIN instead of an SSN?
No. Even for business accounts, we require an SSN to verify the authorized administrator.
Does opening a Sequence account impact my credit?
Does opening a Sequence account impact my credit?
No. We do not run credit checks.
How do I open a Sequence account?
How do I open a Sequence account?
You can open your account online in just a few minutes. You’ll need:
A valid, signed government-issued photo ID
A U.S. address (not a PO Box)
A mobile phone with a major U.S. carrier
A Social Security number
To be at least 18 years old
Banking is currently available via web browser only.