Accessing the content from your Smart Format is pretty simple, but if you get stuck, try the below:
Once signed in after registering, navigate to your profile by clicking the icon in the top right hand corner of your page
You should see a tile in your 'Collection' that represents the Smart Format that you purchased
If the tile says 'Edition Loading', just wait a minute for it to load your copy. If it continues to say 'Edition Loading' after 30 minutes, drop us an email at support@serenade.co and we'll sort.
Once it's loaded, click your available product to enjoy the music tracks and all the bonus goodies that make it unique!
Additional Pointers:
If you purchase a Smart format in an album pre-order window, their may be a countdown to when the album will be available to listen to on release day. You may have access to some tracks that have already been released.
Some bonus content may be time sensitive and will only be available when the artist wants it to be.