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How do I best use the Audio Download feature?

This article explains Serenade's Audio Download feature and how to give your fans the best possible experience with it

J
Written by Jamie
Updated this week

Whilst fans can stream your Digital Pressing through Serenade, we recognise that they may already have a sizeable digital music collection that they'd like to expand or may want to access their music from their Smart Format offline in the future.

As such, every fan who purchases your Smart Format is given the opportunity to download the audio files.

So, how does it work for me?

Whatever files you choose to upload as the audio for your Smart format, are the exact same files that the fan will be able to download. This is a great opportunity to treat your most engaged fans with high-definition audio that they can't get through the 1-size-fits-all reality of streaming.

NB: As the fan gets the exact same files that you upload to Serenade, they will also get the same metadata embedded in those files. Make sure to check (particularly for file types like WAV) that basic metadata like the Artist Name and Album Name have been added)

How do fans access their download?

By accessing their Smart Format and scrolling down to the Tracks section, they will see a 'Download Audio' button to the right of their screen. Clicking that will commence the download.

NB: We suggest that fans use their computer rather than their phone to download, as some files may be quite large, they may be unfamiliar with where the files are stored or not know how to add them to their existing library through their phone.

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