If you are receiving the message that your Digital Pressing has already been claimed, we advise to take the following steps:
Double check your account to see if the release is already under your profile - this will be the case the majority of the time
Try claiming with another device to see if this changes the outcome
Contact Serenade support at the help bubble in the bottom right corner of any page on the Serenade website or email us at support@serenade.co