We are excited to announce the new Single Sign-On (SSO) feature for Service Geeni, designed to streamline your login process and enhance security.
This guide will give you a little background and walk you through the steps needed to enable SSO.
Benefits of SSO
1. Enhanced Security:
SSO reduces the risk of password-related breaches.
2. Improved User Experience:
Users can access multiple applications with a single set of credentials, meaning you wont need to re-enter your credentials as often.
3. Simplified Management:
You can now quickly disable a user from a single central location when an account is compromised or an employee leaves, instead of working through each system the user has an account with.
What SSO providers do we support?
We support any Oauth2 based provides, including but not limited to: Azure Entra (aka Azure Active directory), and Google.
Steps to Enable SSO
1. Contact Support:
To get started, you need to raise a ticket with our support team requesting to set up SSO.
2. Gather Required Information:
Our team will then provide a form with all the details required from your side to set up your organisation with SSO on Service Geeni.
3. Configuration by Support:
After returning the completed form, our support team will configure SSO for your account.
4. Confirmation:
Finally, once SSO is enabled, you will receive a confirmation email from our support team.
What to Expect After Enabling SSO
Redirection to SSO Provider: After receiving confirmation, when you go to login, you will be redirected to the SSO provider and not the Service Geeni login page.
Access to Service Geeni: As a user, you need to set up a Service Geeni account, and the email address you register must match the email address sent to us after logging in through the SSO provider.
If you have any questions or need further assistance, please do not hesitate to contact our support desk.