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FAQs - Barcode & QR Code on Mobile
FAQs - Barcode & QR Code on Mobile

Understanding Barcodes, QR codes and the Scanner

J
Written by Jo Bigg
Updated over 2 months ago

Barcode on Mobile - can this also be a QR code?

Yes.

Can anyone scan a bar/QR code?

Anyone can scan a QR code to see the detail of the equipment.

However to log a ticket /job against the equipment you would need to log into Service geeni.

Can you allow an employee (who is not an SG user) to scan a bar/QR code to log a ticket in Service Geeni?

  • No, scanning a barcode must be done through the mobile app.

  • The Web Portal lets you log a ticket but doesn't have barcode scanning functionality.

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