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Automatically Post Charges to Mews

Learn how your automated daily charges can be posted to MEWS at the end of every day!

Written by Rachel Baque

At the time you select, the system will search for all DEFINITE Bookings and Events that ended the previous day.

For each Booking that matches this criteria, the Line Items consumed the previous day will be posted to MEWS if:

  • The Booking's Primary Contact is synced with Mews or you have a Paymaster

  • All the postable items on the Booking are valid (they have taxes set).

All charges are posted to the Primary Contact with a consumption time of 23:59 on the consumption date, i.e. event date.

⚠️ Once charges are posted to Mews they are locked in Event Temple

If you have auto-posting enabled, you can still post charges manually if needed. If charges have been manually posted, they will not be auto-posted.

Enable Automatically Post Charges

  1. Click on Settings from the left-hand sidebar

  2. Select Integrations

  3. Click on PMS

  4. Click Edit

  5. Select Enable Automatic Postings

  6. Configure your Settings (see below for further information)

  7. Click Save

Configuration Definitions

When Enabling Posting Charges you will need to configure a few settings to your properties requirements:

Automatic Posting Hour

This is the time in the morning at which the charges for the previous day will be posted

  • We default to 2:00am

  • You can not pick a time on the previous day

  • You can not pick a time outside your editable history interval in MEWS

Service

This is the service in MEWS your charges will be posted under

Revenue Categories

  • Only items in these Revenue Categories will be automatically posted to MEWS

  • You can still manually post items in other Revenue Categories you do not select here

Track Auto Posted Charges

Logs of success (and failures) for every day can be seen in the PMS Settings

  1. Click Settings

  2. Under Integrations, Click PMS

  3. Scroll down to Posting Charges Logs

Logs of a Booking’s posted orders can be seen on the Booking Summary page

👋 If you see some of your items failed to post
kindly double check if all your Line Items have taxes.

Read more about Taxes & Fees

Manually Batch Post Charges

This is helpful if you have multiple Bookings that have failed to post.

  1. Click Settings

  2. Under Integrations, Click PMS

  3. Click Post Pending Charges

  4. Select the date Bookings With Items Consumed On

  5. Select the Order Consumption Date if needed

  6. Click Post Charges

Troubleshooting

If you see one or multiple Line Items on your Line Items sub-tab of a Booking that aren't posted you should cross check the following:

  • All Line Items have taxes - even those where tax is not applicable, there too, a 0% tax must be added for the posting to work

  • Check the Line Item's Revenue Category and if that is enabled to post automatically in the settings (Admin or Chain Admins have access to the PMS Settings only)

Note: If one Line Item fails to post due to missing tax, the posting failure will affect all Line Items that are set to be posted for that day. The system will attempt to post every day at the set hour and if the taxes aren't adjusted every time the posting will fail.

If you need further help please reach out to the support team.

To learn more about how to Manually Post Charges, please see the article below:

Mews - Manually Post Charges

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