Claim Status Definitions

D - Distributor Review

Claim is being reviewed by the Parts Distributor, please wait for additional status.

F - Forwarded

Claim has passed SERVICEPOWER edits and has been sent to the manufacturer for further editing.

I - Incomplete

Claim has a problem that needs to be resolved by the service center. You may correct the claim online by clicking on it.

K - SERVICEPOWER Review

Claim is being reviewed by a SERVICEPOWER representative, please wait for additional status. Do not handle claim.

M - Manufacturer Review

Claim is being reviewed by the manufacturer, please wait for additional status. Do not handle claim.

P - Paid

Claim has been paid, check/EFT sent.

R - Rejected

Claim has been rejected-for further handling by the manufacturer ONLY. SERVICEPOWER cannot handle without authorization from the manufacturer.

S - Submitted

Claim was successfully edited by SERVICEPOWER and is ready for submission to the manufacturer.

W - Manufacturer Reject

Claim cannot be corrected, this is a final rejection from manufacturer.