*Please note that at this time payment processing is not available for transactions in the following states: Washington, Idaho, and Michigan.

The settlement process for credit card payments refers to the payout of funds (minus transaction/interchange fees) collected via credit card to the bank account ServicePower has on file for your organization.

Funds are settled every third business day (Tuesdays and Fridays) and transferred via Automated Clearing House (ACH). Credit card payments collected prior to the cutoff time on Wednesday (~ 7:00 p.m. ET / 4:00 p.m. PT) will be settled every Friday, and transactions collected prior to the cutoff time on Sunday (~ 7:00 p.m. ET / 4:00 p.m. PT) will be settled every Tuesday.

To keep the process as familiar as possible, all credit card transactions are filed in the Claims system as a claim. As a result, the settlement report will be available within the Claims -> Payments History after selecting COD as the manufacturer.

On this page, you will have the full payment history available for your review. For more information regarding the payment history report, refer to the article: Claims - Payments History.