ServicePower HUB Release 2.2.2 and additional hot fixes.

Release Date: March 29, 2024

Here's a quick summary of the latest updates and enhancements we've delivered in 2.2.2. We also squashed some bugs and continue to improve the overall performance of ServicePower HUB.

You now have the ability to add the Forced Booked Flag as a column on the Work Order List screen and filter by that property if you'd like.

Instructions to Add the Forced Booked flag as a column on the Work Order List

We fixed an issue where changes to the Area Name within the Workforce->Areas→Edit Area screen weren't persisting.

Workforce → Areas List - Step 1

Workforce → Areas List - Step 2

All phone numbers entered within within HUB are done in a much more readable format where the hyphens are automatically displayed during entry.

We resolved an issue where changes to brands, products and industry settings weren't saving if they weren't being saved if they weren't on the currently displayed page.

We resolved an issue where where we are now only displaying network-specific time bands when rescheduling a job within that given network.

We fixed an issue where updating or deleting a holiday within HUB was not reflected in Tech capacity within Dispatch.

The Checked In and Checked Out fields are now available within the Work Order List Export.

We've resolved an issue where, in some cases, the bulk ZIP uploads were failing to be added to the network when done from Coverage > Networks > Assurant > Zip codes > Bulk Upload even after receiving a success message.

We've resolved an issue where HUB wasn't persisting changes when a user rearranged the cards in the Work Order Detail Screen.

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