How this article can help you
This article helps you understand the validity period of your Sezame gift card, how to check its balance or expiry date, and the possibilities for extension.
How long is a Sezame gift card valid for?
1 year from the date of purchase. The validity date corresponds to the deadline for making the booking. The experience can take place afterwards, as long as the booking is made before expiry.
To check the expiry date, send us your 12-character code.
How do I check the validity date?
Please send us your 12-character code. We will send you the personalised link to consult this information.
How do I check the remaining balance on my gift card?
Please send us your 12-character code. We will send you the personalised link to check the remaining balance and expiry date of your card.
My gift card has expired, is it possible to extend its validity?
Each situation is carefully considered. Contact us providing your gift card code. We will do what is necessary to find a solution so that you can fully enjoy your experience.