How this article can help you
This article helps you find out the specific access conditions.
What is the minimum age required?
The minimum age depends on the experience. Most spas are reserved for people aged 18 and over. There are a few experiences designed for accompanied children. Check the experience description.
Is it possible to book in the evening or at weekends?
Availability varies. Go to the experience page and click "Book" to see the available time slots.
Are there any specific restrictions?
In general:
A swimsuit is required for spa experiences.
Towels and robes are generally provided.
Hammam, sauna and jacuzzi are not recommended for pregnant women.
For any questions, contact the hotel directly.
Should I arrive early?
We recommend arriving approximately 10 to 15 minutes early. If an early arrival is required, this will be specified in the confirmation email.
What should I present at reception?
Present yourself at reception giving the name provided when booking. Keep your confirmation email.
What should I do if I am running late?
Contact the hotel directly to notify them as soon as possible. Depending on your arrival time, your experience may be maintained, adjusted or shortened. Some hotels may refuse entry in the event of significant lateness.