How this article can help you
This article helps you if you wish to share your feedback after an experience, leave a review or submit a suggestion for improvement.
How do I leave a review about my experience?
Following your experience, an email will be sent to you within 24 hours inviting you to share your feedback via a quick form. Your review is valuable and helps us continuously improve the quality of experiences.
You can also publish a review on Trustpilot, an independent platform where customers can share and read experience reviews.
I have a suggestion for improvement, who should I send it to?
At Sezame, we place great importance on feedback from our customers. Whether your suggestion concerns the platform, the booking process or an experience you had, it will be carefully considered. Share it directly via the chat on our website describing your suggestion in detail.