For New Zealand customers, this is usually called a "Verification"
We've put together a list of steps and tasks to help you prepare for your audit. Please note that we are not food safety experts. With some experience helping our customers, we've gotten some understanding in what auditors tend to look for in Safe Food Pro accounts during an audit. Hopefully this gives you some pointers in finding key information.
It's always good to double-check that you've followed the right procedures and completed the correct forms, although not all of these steps may apply to you based on your Food Plan or Food Control Plan.
In This Article
Staying Compliant to your Food Plan
In our years helping customers with their audits, we've found that the most commonly missed forms are:
Deliveries
Incidents
Training Forms
Cooking Forms
Equipment Maintenance
(NZ Only) — Knowing where to find your Simply Safe And Suitable FCP Template
Make sure you and your staff know where to find your Simply Safe and Suitable FCP Template. Your auditor may ask to see this on the day.
To Find This:
Log into your Admin Console
Navigate to Resources
Open your MPI folder
In the list, find Simply Safe and Suitable May 2023
Logging Deliveries
Every delivery should be recorded in case of a supplier recall. You should be recording the temperatures of any chilled goods.
To log deliveries:
Log into the Mobile App
Click the Green Plus Icon in the bottom right-hand corner
In the list, find Receiving a Delivery
Input your delivery details
Logging Incidents or Troubleshooting Forms
Even if it's minor, auditors love seeing that you are logging incidents and learning from them. All of your Incident Forms should be completed as and when needed. This means they can be found in your Ad-Hoc form list.
Log into the Mobile App
Click the Green Plus Icon in the bottom right-hand corner
In the list, find the relevant troubleshooting form
Some common ones to consider are:
Customer complaint
Incident Log - When Something Goes Wrong
Unplanned Maintenance Register
Check your Cooking Forms
We find people can miss the Cooking and Cooling forms, so reference those with your Food Control Plan and make sure you are filling out the right forms.
Equipment
Hot & Cold Probe Thermometer Calibration Forms
Any Maintenance forms if your Equipment has been maintained since your last Audit
Staff
Record any Staff Sickness
Delete any Staff that have left
Complete Staff Inductions
Complete Training for all staff in relevant sections of the Food Plan depending on their role. Use the Specific Training of Business Procedure/Method Form
Backfill Forms (AKA "history mode")
To backfill data or use "History Mode" in the Safe Food Pro mobile app, follow these steps:
Open the Safe Food Pro mobile app and sign in.
Tap the calendar icon at the top of the screen.
Select the desired past date. The top bar will turn red, indicating you're in History Mode.
Choose the form you wish to complete for that date.
Fill out the form as usual. The selected past date will be applied to the completed form.
After completing the form, it will be saved under the chosen date.
Exit History Mode by tapping the red "BACK TO TODAY" button at the top of the screen.
Reporting
Now that you have filled in the relevant forms, you need to be able to show them easily.
To show your auditor your forms:
Log into the Admin Console
Navigate to Reports (you should see the Completed Forms page)
Use the Filters, and Date ranges to narrow down your results
Any questions? Just message us at support@safefoodpro.com