ShareGate workspace admins can access specific settings to manage their subscription and workspace access.
A ShareGate workspace admin can:
Invite new users to the workspace and assign them as admins or contributors.
Grant and revoke access to ShareGate products for any member.
Remove members from the workspace.
Change any member's role, including other admins.
Monitor and revoke ShareGate Migrate activations for any member.
Modify the workspace subscription.
Access workspace admin settings
You can find admin settings in the sidebar when you access your account or workspace overview.
You can also access these settings by clicking your workspace name in ShareGate Home and selecting Members or Subscription from the dropdown menu.
Members
On the Members page, you can review and manage the members of your workspace.
Your members are listed with the following columns, which you can use to sort and review:
User: The name or email of the member (email is used when an invite was sent and has not yet been accepted).
Role: If the member is an Admin or Contributor.
Joined: The date the member joined the workspace.
Product access: Lists the ShareGate products the member has access to.
Activated: The number of ShareGate Migrate activations used by the member.
Manage members
You can click on the three dots at the end of a member's row to manage their:
Role: Select Manage member, and you can change their role to Admin or Contributor.
Product access: Select revoke product access to remove access to all ShareGate products. Select Manage member to select whether the member should have access to ShareGate Migrate, ShareGate Protect, or both.
Machine activations: Select Manage member to review that member's ShareGate Migrate activations. You can click on the trash can icon next to an activation to deactivate a specific install of ShareGate Migrate for that member.
Workspace membership: Select Remove from workspace to remove a user from your workspace. You can also select Manage member, then click the Remove member from workspace button.
Invitation to the workspace: When an invite to the workspace is sent, before it's accepted, you have the option to resend or cancel the invite.
Add new members
Click the Add member button to invite members to your workspace.
To invite a new member, enter their email address and select their role (admin or contributor) from the dropdown.
Click the Add + button to invite multiple members to your workspace at once.
Note: When inviting someone to a ShareGate workspace, use their regular business email address.
Once they activate ShareGate Migrate on their machine, they can use a different account (i.e., a service account) to connect to SharePoint and Microsoft 365 in the app.
Subscription
The Subscription page lists the active and expired ShareGate subscriptions for your workspace.
You will find the name of your plan, the number of activations for ShareGate Migrate, add-on information, the duration, and the expiry date of the subscription's term.
ShareGate subscriptions renew annually on the date of your initial purchase.
You can have one active subscription in your workspace, and you can be a member of multiple workspaces with your ShareGate account.
These plans provide unlimited access for all tenants you own, ensuring flexibility and scalability for your business.
To learn more about our ShareGate Migrate and Protect plans, see our Pricing page.
For personalized assistance in selecting a suitable package for your organization, please contact our sales team.
Click the Modify plan button to update your subscription.