We are sorry you’re having difficulty connecting to the group. Here are a few things you can do to try and resolve the issue:
Check your internet connection, as unstable connections can cause disconnections. If possible, move closer to your Wi-Fi router or switch to a more stable network.
Use a computer instead of a mobile device, as computers tend to have more reliable connections.
Switch to a different browser (e.g., use Google Chrome instead of Safari) and ensure your browser is updated to the latest version.
Make sure ShareWell has permission to access your camera and microphone. You can check this at https://sharewellnow.com/camera-test.
Close all browser windows completely, then reopen and rejoin your group.
If you are still having problems, please contact support, support@sharewellnow.com.