Confidentiality is the foundation of safety on ShareWell. Members share deeply personal experiences, and protecting those stories is essential to trust, healing, and community integrity.
Everything shared in ShareWell groups, chats, or direct messages must be treated as private and confidential.
What Confidentiality Means
Confidentiality means that anything another member shares — including their identity, experiences, words, emotions, or presence — must stay within that conversation.
What Counts as a Violation
Confidentiality violations include, but are not limited to:
Telling someone outside ShareWell what another member said
Posting or discussing a group interaction elsewhere on the platform
Naming, identifying, or describing another member in any context
Recording, screenshotting, or copying any part of a session
Retelling someone’s story even without using their name
Sharing group content with friends, partners, therapists, or social media
If the story is not yours, it is not yours to share.
What Is Allowed
Members may:
Talk about their own experiences and feelings
Share what they personally learned or felt in a group
Describe their own growth or challenges
As long as no other member can be identified and no one else’s story is revealed.
Why This Matters
Breaking confidentiality can:
Cause emotional harm
Put members at personal or professional risk
Damage trust across the entire community
For this reason, confidentiality violations are treated as serious safety issues and may result in warnings, temporary suspension, or permanent removal depending on severity.