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Why was I removed from my session?

ShareWell Support avatar
Written by ShareWell Support
Updated over 9 months ago

You may have been removed from your session due to technical difficulties or disruptive behavior.

Technical Difficulties:

Members can be removed for issues such as:

  • Camera is off

  • Not visible in the camera

  • Audio not working

  • Connection problems

To avoid these issues, ensure a stable internet connection. We recommend using a computer, as mobile devices are more prone to connectivity issues. For safety reasons, video participation is mandatory so that everyone knows who is in the group and feels secure while sharing. Please keep your camera on and yourself visible during sessions. If you have trouble with your video or audio, visit sharewellnow.com/camera-test to check your setup.

Disruptive Behavior:

Respect is crucial to our community. Disrespectful behavior, including offensive language, personal attacks, or harassment, violates our safety policies. You can read more about our safety policies here. We trust you will maintain a positive and supportive atmosphere in future sessions.

If you have concerns about your removal, please email support@sharewellnow.com.

Thank you for your understanding and cooperation.

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