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Reports Overview

Create and download all the reports you need to keep your practice running smoothly.

Updated over a week ago

Analyze the metrics that keep your veterinary practice running smoothly with Shepherd’s reporting tools. From financial summaries to patient activity, reports can be viewed in-app or exported as PDF or CSV.


Finding a Report

  • Navigate to Reporting from the left side menu.

  • Browse through report cards or use the search bar to find a specific report.

  • Reports are organized into categories for easy navigation.


Report Categories

Financial Reports

Report

Description

Tracks outstanding payments owed by clients, showing unpaid invoices and balances.

Offers a breakdown of applied discounts by type, showing original prices, discount amounts, percentages, and adjusted price.

Summarizes daily transactions, including sales, payments, and adjustments, to close out the day's financials.

Provides an overview of client estimates, including services, products, totals, and statuses. Ideal for monitoring approvals and projecting revenue.

Breaks down each line item on invoices, offering detailed insights into sales by product or service.

Summarizes invoices, providing an overview of total sales and services within a time frame.

Production

Summarizes user productivity, including services rendered and revenue generated.

QuickBooks Journal Entry

Provides a summary of financial transactions formatted for easy manual entry into QuickBooks ensuring smooth and accurate bookkeeping.

Sales Tax

Details the sales tax collected and owed, categorized by Accrual or Cash Basis.

Summary

Offers a detailed overview of various key financial metrics within a selected time period.

Transaction

Shows a detailed list of all financial transactions, including payments, refunds, and adjustments.


Business Operations

Report

Description

Appointment

Tracks scheduled, completed, and cancelled appointments, including dates, provides, and patient details for reviewing visit history and clinic scheduling trends.

Boarding

Summarizes active and cancelled boarding reservations, including dates, duration, assigned resources, and patient details for tracking trends and managing scheduling.

SOAP

Provides insights into SOAP activity, including supervising doctors, assigned users, visit details, and financial metrics for evaluating productivity and performance.

User Activity

Comprehensively view user activity by date, user, and action type.


Inventory & Products

Report

Description

Controlled Drug

Monitors the usage and inventory of controlled substances, ensuring compliance with regulations.

Inventory Items Below or at Reorder Point

Lists inventory items that need restocking based on predefined reorder levels.

Inventory Items

Shows a detailed list of all inventory items, including quantities, locations, and statuses.

Inventory Items Sales/Usage

Tracks the sale and usage of inventory items over a specified time period.

Inventory Single Item

Provides detailed information on a specific inventory item, including stock levels and transaction history.

Product

Provides a summary of products offered, including descriptions, prices, and stock levels.

Product Usage

Tracks the usage of products within the clinic, identifying trends and potential restocking needs.

Purchase Order History

Helps users evaluate purchase order habits and provides essential account data for financial teams, supporting analytical needs around purchasing trends.


Client & Patient

Report

Description

Client

Provides detailed information about clients, including contact details, visit history, and account status.

Patient

Details patient-specific information, such as medical history, treatments, and appointments

Prescription

Tracks prescribed medications for patients, including dates, dosages, and refills.

Problem and Diagnosis

Lists identified Problems, Diagnoses, or Chronic Conditions for patients.

Reminder

Lists upcoming and completed reminders for patient follow-ups, vaccinations, or appointments.

Vaccine

Tracks vaccine administration, including patient details, dates, and next due dates.


Viewing & Downloading Reports

  • Select a report.

  • Adjust the Advanced Filters to narrow results.

  • Click View Report to preview in Shepherd.

  • Select Download (PDF/CSV) to export.

  • Some reports allow you to download specific subsets of data.

Exported files can be opened in Excel or Google Sheets - keep them secure to protect sensitive information.


Report Features

  • Advanced Filters - Choose exactly what data appears before generating the report.

  • Column Sorting & Filtering - Use arrow or funnel icons in column headers to sort or filter.

  • Column Pinning - Use the pin icon to freeze important columns.


Why Use Shepherd Reports

  • Access key business, financial, and clinical data in one place

  • Customize filtering and sorting to suit your needs

  • Export to share or analyze outside Shepherd

  • Organized categories for quick report discovery


Best Practices

  • Bookmark frequently used reports with the star icon - they’ll appear in Favorites.

  • Use filters wisely to improve speed and focus on relevant data.

  • Secure exported data to protect client and business information.

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