By following the directions in the animation below and clicking the chat bubble, start a conversation with our support staff from any page on Sherpa who will be on hand to help with your request.

Someone will be available to respond within a few minutes from Monday to Friday during the hours of 9am to 5:30pm (excluding national holidays).

You can also always call 01628 337 590 if you'd rather speak on the phone.

Outside of these hours, we can take a bit longer to respond but we will get back to you as soon as we can, usually the same day.