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Managing content in a community

Updated over 6 months ago

Creating Group Channels:

Multiple channels are available within each group to categorize discussions and facilitate organized conversations. Only admins have the privilege to create these channels.

  1. To create a channel, locate and click the "Add Channel" button in the group interface's left bar.

2. A modal window will appear, prompting you to provide specific details for the channel creation.
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Channel Name

For instance: "Marketing Reports"
This should be a brief, succinct name for your channel that encapsulates its purpose. You have a limit of 15 characters for this field, meaning your channel name should be short.
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Channel Description

Example: "A space for dialogue and sharing around our marketing reports."
This is a brief summary of your channel and the discussions it intends to facilitate. It should provide a clear context for potential members. Remember that you have a maximum of 60 characters for this description, so it should be concise yet informative.
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Channel Icon

Select a distinctive icon that visually symbolizes your channel. This icon will be displayed next to your channel name, offering members a visual cue that helps them identify your channel quickly.

  • In the modal, enter a suitable name for the channel that clearly represents its purpose.
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  • Additionally, provide a brief channel description to give members an understanding of the topic or theme of the channel.
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  • Select a cool channel icon from the available options to enhance the visual appeal.
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  • Once you have entered the channel name, description, and selected an icon, create the channel.


How to create a post

Members can create rich posts within the group, each associated with a specific channel. Before creating a post, ensuring the desired channel has been created is important. Here's a rephrased version of the process:

  • To create a new post, navigate to the desired channel within the group.
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  • Enter a suitable title for your post within the channel, summarizing the content or topic.
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  • Provide a detailed description of the designated area for context and additional information.
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  • You can include attachments such as videos, PDFs, images, and GIFs to enrich your post.
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  • Additionally, our platform supports video embedding from popular sources like YouTube, Vimeo, and Loom.

Post Title:

What's your headline? Please provide a concise yet descriptive title to summarize your post content.


Post Body:

Write your main content here. Be it an announcement, question, or discussion starter, express your thoughts clearly and engagingly.

Add Image:

You can add visual appeal to your post by including images. Click the upload button or drag and drop an image file into the designated area. You can upload files in SVG, PNG, JPG, or GIF formats, with a maximum size of 800x400px.


Add Video:

Include videos in your post for a more dynamic presentation. Upload an MP4 video file by clicking the upload button or using the drag-and-drop feature.

Embed Youtube or Loom Video:

  • Posts in the community support hosting videos from various platforms such as YouTube, Vimeo, Wistia, and Loom. If you wish to attach a video from another platform to your post, follow these steps:
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    1.Locate the video you want to share on the respective platform.
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    2. Obtain the share link of the public video from that platform.
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    3. Navigate to the "Create Post" section within the community.
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    4. At the bottom of the post-creation interface, click on the video icon.
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    5. In the designated text area, paste the share link of the video that you obtained earlier.

    6. After pasting the link, Click on Add Link and the video will be embedded within your post.

Add Attachment:

Supplement your post with files like PDFs, CSVs, or XLSX files. To upload, click the upload button or drag and drop the file into the designated area.


Add Link:

Hyperlinking text in your post can lead readers to additional resources or relevant content. To add a hyperlink, highlight the text you want to link, paste your URL in the designated area, and click 'Add Link'.


Add Emoji:

Make your post more engaging and expressive by adding emojis. Search for or select an emoji from our extensive library, which includes a wide array of emojis divided into standard categories.


Channel Dropdown

You can choose which Group Channel you want to post in and create a new Group Channel when adding a new post.

Publish Post

Once you have finalized the content of your post, click on the "Publish Post" button to publish it.


FAQs

How many images can I attach to a single post?

A: You can attach as many images as you like to a single post. However, we recommend limiting the number of images per post to ensure optimal loading times and readability.


Can I change the title of my post after it has been published?

A: Yes, you can edit your post title after publication. Simply go to the post, click on the three dots icon at the top, and select 'Edit Post'. You can then modify your title as needed.


What is the maximum size for video files that I can upload?

A:For optimal performance, we recommend keeping your video files below 100MB. (This is not the official file size limit.)


What happens when I add a hyperlink to my post?

A: When you add a hyperlink to your post, users can click on the linked text to be taken directly to the linked URL. This is a great way to provide additional resources or references without cluttering your post.


Can I use emojis in my post title?

A: Yes, you can use emojis in your post title. However, keep in mind that the use of emojis should enhance the readability and understanding of your title, not detract from it. Always consider your audience and your post's context when choosing emojis.

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