On Shield you can connect one or more LinkedIn profiles. In order to track these LinkedIn profiles, they need to stay connected.
This article will guide you through:
1 - How to connect or reconnect a LinkedIn profile
When you want to connect or reconnect a LinkedIn profile, follow these steps:
Log in to the LinkedIn profile you want to connect
Log in to Shield and go to the People* page
*If you don’t see the People page, you might not have the required admin or owner permissions. Check your welcome email from Shield for your token.
Find the profile you want to connect, click it
Copy the profile token
Insert the profile token in the Shield Chrome extension
💡 Where to find the chrome extension after download?Press the puzzle icon at the right of your browser
Click on the 'pin' icon to easily find the Shield extension
Click on the extension to insert the token.
Click "Connect profile"
Click "Connect a different profile" to link the next profile while staying connected. This will log you out of LinkedIn, but the connection will remain active.
Repeat for the next profile(s).
2 - How to check the connection status
Connection status is found on both the people page and profiles page.
There are 3 types of connection status:
Connected: The profile is connected and data is flowing
Disconnected: Connection has been lost involuntarily, and the profile needs to be reconnected
Not connected: No LinkedIn profile has ever been connected, or a LinkedIn profile has been intentionally removed.
Profiles page
People page (Owner, Admins only)
💡 To remain connected at all times, make sure you are logged into the LinkedIn profile and have the Shield Chrome extension installed
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The Shield team
Need help? Send us a message in the chat or email us at support@shieldapp.ai