How to upgrade/downgrade your account

Learn how to upgrade or downgrade your Shield account

Andreas Jonsson avatar
Written by Andreas Jonsson
Updated over a week ago

All pricing plans are available and updated at www.shieldapp.ai/pricing

  1. Go to our pricing page and find the plan you want

  2. Send us a message* confirming your choice of plan and preferred billing cycle.

* Send us a message in the chat or email us at support@shieldapp.ai

Upgrades during trial

Upgrades are free during your trial. Once your trial ends you will be billed based on your current plan.

Upgrades on active subscriptions

Upgrades on active subscriptions are billed a prorated amount immediately, for the remainder of your current billing cycle.

Downgrade

To downgrade your account, write us at support@shieldapp.ai or directly in the chat. Same procedure as above. Choose your preferred plan and billing cycle and let us know.

β€”


​The Shield team

Did this answer your question?