FAQ and Troubleshooting

A curated list of the most commonly asked questions by SHIELD customers.

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15 articles in this collection
Written by Andreas Jonsson and Mads Carstensen

Connect a Company Page

Here's how you connect a LinkedIn Company Page to SHIELD
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Written by Andreas Jonsson
Updated over a week ago

What are SMA Views?

Describing the concept of SMA (simple moving average) views.
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Written by Mads Carstensen
Updated over a week ago

What is Lix?

Describing the readbility measure method - Lix.
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Written by Mads Carstensen
Updated over a week ago

How to Reset your Password

A step-by-step description of the "reset password" process.
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Written by Mads Carstensen
Updated over a week ago

The Content Overview is not showing all posts

How to find all your posts using the timestamp function on the Content Overview
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Written by Mads Carstensen
Updated over a week ago

Can I try SHIELD Analytics for free? Free trial?

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Written by Andreas Jonsson
Updated over a week ago

Can I invite others to SHIELD Analytics?

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Written by Andreas Jonsson
Updated over a week ago

How do I upgrade my account?

Learn how to seamlessly upgrade your SHIELD account.
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Written by Andreas Jonsson
Updated over a week ago

I'm missing data

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Written by Andreas Jonsson
Updated over a week ago

Wrong login credentials

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Written by Andreas Jonsson
Updated over a week ago

"Undefined" error in Chrome Extension

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Written by Andreas Jonsson
Updated over a week ago

Can I get SHIELD Analytics in my language?

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Written by Mads Carstensen
Updated over a week ago

I want to cancel my subscription

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Written by Mads Carstensen
Updated over a week ago

Can I get a refund?

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Written by Andreas Jonsson
Updated over a week ago

System requirements

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Written by Andreas Jonsson
Updated over a week ago