Kiosk Mode is a user type designed for use in reception areas or accommodation type scenarios whereby a tablet or shared computer is available for staff to access.
The Kiosk Mode allows staff to see the shift details - which clients and other staff are scheduled.
There are differences between a staff's user account and the site's kiosk user type such as:
In Kiosk Mode, staff can't apply for leave as they can do in their personal accounts as this is a general use across the site.
In their personal accounts, staff can't see other staff members' shifts or the clients also at the site.
Kiosk Mode has read-only access to the information so can't make changes other user types can, however, in Kiosk Mode it is possible to add notes.
Creating a Kiosk Mode User:
To use Kiosk Mode you will need to create a staff member and select Office User before setting their Role to Kiosk (from the drop-down menu).
Before clicking on the Save button:
Note! The Kiosk user will be sent a link via email to activate their account (the same as other users) so the email address should be a valid one. You can override this by setting a password for that user - see the article "Reset password for your staff".
Viewing in Kiosk Mode
Using a web browser on a smartphone or tablet the next step is to log in to the new Kiosk mode user account.
The shifts will be displayed in a calendar mode.
Staff will be able to navigate through the days using the familiar forward and back arrows or jump to a specific date:
Further details can be viewed when clicking on the shift:
It is also possible to log shift notes such as:
Progress Notes
Enquiry
Feedback
Incident
Injury
Mileage
The notes can be viewed when you scroll down the shift detail page:
The Events capture a history of notes for the shift.