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Getting Started Videos

View our collection of self-paced onboarding videos to help get you started with ShiftCare.

Welcome to ShiftCare

Learn the essentials, set up your account, and start supporting clients with confidence.

Shifts

Create, manage, and customise shifts for streamlined scheduling and seamless service delivery.

Clients

Manage client plans, goals, progress notes and NDIS claims - all in one place.

Staff and Carers

The complete Admin's guide for managing all carer and office user information and credentials.

Forms

A guide to managing, creating, assigning, and tracking client and staff forms.

Notes

A guide to managing, creating, and editing notes for clear and consistent record-keeping.

Billing and Invoicing

Set up prices, manage price books, and generate invoices for streamlined billing and reporting.

Payroll and Timesheets

Manage, review, and approve staff timesheets for accurate payroll and reporting.

Reports

Review your organisation's overall work flow with the assistance of a selection of tailor-made reports.

Mobile App

The Carer's guide to all things ShiftCare App and Web, from viewing rosters to managing notes and tasks during services.

Account

Edit and update account settings Review and maintain account logistics.

Integrations and Compliance

Set up and manage integrations to connect ShiftCare with your existing systems.

Troubleshooting and FAQs

Frequently Asked Questions

Webinars

Explore our library of webinars showcasing essential features, with tips, demos, and Q&A sessions.

Onboarding with ShiftCare

This series of articles will help you and your team setup ShiftCare to ensure you have everything you need to start rostering, invoicing and generating timesheets

North America: Onboarding with ShiftCare

This series of articles will help you and your team setup ShiftCare to ensure you have everything you need to start rostering, invoicing and generating timesheets.