In this article, we cover:
Overview
Most federal and state public holidays are set up for you already. These are based on the timezone in your account settings.
As holidays can vary for a number of reasons, it is possible to add additional public holidays through your account settings.
Add Public Holidays to Your Account
Different states or regions often observe different public holidays. Read this guide to learn how to create and set different Locations for your account.
Public holidays are automatically populated based on the location's timezone. These are the Default holidays and are shown in grey. You can also add your own Custom holidays (shown in green).
Navigate to Account > Settings.
Scroll down to the Public Holidays section and click 'Add'.
Use the calendar to add holiday dates, then tick the location/s where this holiday applies. Click 'Save'.
Click 'Manage' in the Custom holidays section to delete a previously-set date. You cannot delete auto-populated holidays.
You can also add another custom holiday date by clicking '+ Add New'. Click 'Save' after making the necessary changes.
Timesheets and Invoices will automatically apply the correct Public Holiday rates based on the location of the shift, rather than the account's global settings.
🛠 Troubleshoot City-Based or Part-Day Public Holidays
Some days, such as Christmas Eve, are part-day public holidays. ShiftCare only covers full-day public holidays.
ShiftCare supports state and federal public holidays. To invoice for location-based holidays, you can use the Locations feature described above.
Alternatively, when invoicing for part-day or location-based public holidays without using the Locations feature, the simplest approach is to invoice in batches.
To invoice for shifts that fall into these scenarios, it is recommended to invoice all shifts held either earlier in the day or outside the location where the shifts are scheduled. This can be done by creating the invoice via the client's billing report.
This will create invoices based on the normal rates. Once this is completed, add a public holiday (as described above) to your account settings and invoice the remaining shifts.
Alternatively, you can add a new price (at the public holiday rate) for the service and attach that price to the shift. This saves you from having to add the public holiday and create the invoice via the billing report. The quicker "generate bulk invoice" method can be used.
Further Reading
For further assistance with Adding Additional Public Holidays in Account Settings, please contact our Support team using online chat when you're logged into ShiftCare, or email our Support team at support@shiftcare.com.