In this article, we cover:

Most federal and state public holidays are set up for you already. These are based on the timezone in your account settings.

As holidays can vary for a number of reasons, it is possible to add additional public holidays through your account settings.

Click on Account, then Settings in the sidebar menu.

Navigate to the section that reads Public holidays, and click Edit to open the additional holiday field.
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Click 'Pick one or more dates', which brings up a pop-up calendar. Use the calendar to navigate and select dates. You can choose more than one date.

To remove the additional holidays, simply click on any selected date again. Click the x on the right-hand side of the field to remove all dates.

Don't forget to click 'OK', then 'Save' when you're done.

ShiftCare supports state and federal public holidays. However, local holidays, such as show days observed by specific cities or regions, are not covered by the system.

Some days, such as Christmas Eve, are part-day public holidays. ShiftCare only covers full-day public holidays.

When invoicing part-day or location-based public holidays, the simplest way to do this is to invoice in batches.

To invoice for shifts that fall into these scenarios, it is recommended to invoice all shifts held either earlier in the day or outside the location where the shifts are scheduled. This can be done by creating the invoice via the client's billing report.

This will create invoices based on the normal rates. Once this is completed, add a public holiday (as described above) to your account settings and invoice the remaining shifts.

Alternatively, you can add a new price (at the public holiday rate) for the service and attach that price to the shift. This saves you from having to add the public holiday and create the invoice via the billing report. The quicker "generate bulk invoice" method can be used.

For further assistance with Adding Additional Public Holidays in Account Settings, please contact our Support team using online chat when you're logged into ShiftCare, or email our Support team at support@shiftcare.com.