Done right, ShiftX consists of your business processes (what we call flows), the actors within them, and the connections between them. Each flow consists of steps, splits, references to other flows, loops, and endings.
To get you started with your first flow and step, have a look at our little video below.
Still got questions? Don't hesitate to get in touch with Alf (alf@shiftx.com), our Head of Customer Success.