Shipwell’s Dock Scheduling defaults to have appointments booked by carriers as long as the appointment being scheduled has a matching dock opening at the time seeking to be scheduled. However, some customers seek to review appointment requests prior to having appointments approved and Shipwell supports this workflow.

The process to do this is as follows:

Shipwell supports the creation and management of ‘Groups’. ‘Groups’ are meant to be flexible based on how you would segment the Shipwell TMS. ‘Groups’ could be company divisions, different companies under a parent company, or could even be specific teams. The idea is to provide a flexible platform for customers to identify which items belong together.

This release includes ability to create, update, and view Groups which is accessible via ‘Manage’ → ‘Company’ → ‘Group Management’. Next, in 2025 we are in the process of making this Groups available to be added to Orders (v3), Shipments, and Invoices along with making available for viewing within those respective Shipwell dashboards and columns.

In the next phase of Groups in 2026, we will be expanding these Groups out to be able to associate with users along with restricting users to only access Orders, Shipments, and Invoices for Groups they are members. In the last planned phase of Groups, we plan on expanding Groups to other Shipwell objects like Carriers, Products, Addresses, etc. along with providing the ability to leverage different Shipwell marketplace integrations with different Groups.

Create and View Groups

You can view and manage your Groups via ‘Manage’ → ‘Company’ → ‘Group Management’ which will bring you to your Groups dashboard.

Edit a Group by selecting ‘Edit’ under actions.

Create a new Group by selecting ‘+ Create New Group’ on the Groups Dashboard.

Groups is a feature that will be made generally available once Groups has been added to Orders and Shipments. However, for customers looking to get early access to create and manage Groups beforehand then it can be activated now by asking your Customer Success Manager to activate it for you in production. Further, we have activated Groups within the sandbox environment for all customers.

​Recalculate Rate on Pickup or Delivery

In the case where shipments are tendered to a carrier in advance of the pickup date, the fuel surcharge amount applied to the shipment may change when the actual pickup or delivery occurs. Users now have the ability to automatically recalculate the fuel surcharge applied to a shipment when the actual pickup or delivery occurs.

To enable this, select Manage, Company, Lane Management, Fuel Surcharge, and select a fuel surcharge table. If you then select the Recalculate Fuel Surcharge check box, a drop list will appear allowing you to select Actual Pickup Date or Actual Delivery Date. Depending on your selection, the system will automatically recalculate the fuel surcharge on a shipment once the actual pickup or delivery date is entered on the shipment.

Day of the Month Update

A new update option has been added to the fuel surcharge table that allows you to update the Department of Energy fuel costs on a particular day of the month. For example, if your agreement with carriers is based on updating the FSC rates on the 1st of the month, you can now configure this in the system.

From the Rate Update Frequency drop list select Day of the Month, and then you can specify which day the update should occur. If you choose a day that does not exist in a month, for example, choosing 31 and it’s February, the update will occur on the last day of the month.

This release includes improvements to order custom data handling, and changes to carrier rate configuration. All changes maintain backward compatibility for existing integrations.

Order custom data handling has been improved across all shipment-related endpoints. The custom_data property in related_orders objects within line items and stops has been restructured for better consistency and performance.

Affected Areas:

No action required. The custom data restructuring is handled automatically and maintains backward compatibility for existing integrations.

If you're using carrier relationship rate configuration endpoints, review your integration to ensure compatibility with the updated customers property structure.

✅ Fully Compatible: All existing integrations will continue to work without modification.

✅ New Optional Fields: All new fields (custom data, carrier arrays, updated rate configuration) are optional and won't break existing parsing logic.

✅ Enhanced Responses: All changes are purely additive and maintain backward compatibility.

For questions about these changes or assistance with integration: