Update pickup and delivery dates for multiple orders simultaneously, saving time when you need to reschedule several orders at once. This bulk action lets you select multiple orders and change their planned dates in a single operation, streamlining order management and improving scheduling efficiency. This works for v2 and v3 orders.

4. Set the new pickup date and time

5. Set the new delivery date and time

6. Review and confirm the updates

7. Verify the updated orders

Planned vs Actual Dates: This bulk update changes the planned or scheduled
pickup and delivery dates, not the actual dates. Actual dates are recorded when
pickups and deliveries occur in real-time.

Date Logic Validation: The system validates that delivery dates occur after
pickup dates. If you enter an invalid combination, you'll receive an error
message before the update is applied.

Order Selection Limits: While you can select many orders at once, be mindful
that very large bulk updates (hundreds of orders) may take longer to process.
Consider breaking very large updates into smaller batches.

Order Status Considerations: Depending on your company's configuration, certain
order statuses may prevent date updates. Completed or cancelled orders
typically cannot have their dates modified.

Filter before selecting: Use the orders list filters to narrow down to the
specific orders you need to update before selecting them, reducing the risk of
accidentally updating wrong orders.

Double-check selections: Before clicking the bulk update button, review the
count of selected orders and scan the list to ensure you haven't inadvertently
selected orders that shouldn't be updated.

Start with small batches: If you're new to the bulk update feature, start with
a small group of orders (5-10) to familiarize yourself with the process before
updating larger batches.

Communicate changes: After updating order dates, inform relevant stakeholders
(carriers, customers, warehouse teams) about the schedule changes to avoid
confusion or missed pickups.

Use filters to verify: After completing the bulk update, use the date range
filter to display orders with the new dates and confirm the updates were
applied correctly.

Product category information is now available for order line items, allowing
you to classify products by type when creating orders and shipments. This
classification helps with reporting, filtering, and organizing your freight
by product type, making it easier to analyze shipping patterns and costs.

2. Add or edit a line item

3. Select or specify the product category

4. Save the line item and complete the order

5. View product categories on shipments

Custom stop data displays additional business-specific information for pickup
and delivery locations that you've saved in your address book. When you create
orders or shipments using address book entries, any custom fields you've
defined automatically appear on the order and shipment detail pages, helping
you track location-specific requirements and details.

We’ve expanded Shipwell's equipment and measurement capabilities to better support specialized transportation needs, particularly for asphalt, fuel, and liquid product shipments.

Shipwell now supports 10 new specialized equipment types designed for asphalt, fuel, and liquid product transportation. These equipment types are globally available to all Shipwell customers and fully integrated across the platform, including order creation, shipment management, dock scheduling, reporting, analytics, and API endpoints.

New Equipment Types Available:

Tanker Equipment:

Specialized Tank Equipment:

General Equipment:

Asphalt-Specific Equipment:

Safety-Classified Equipment:

These new equipment types are available throughout the Shipwell platform:

Order and Shipment Creation

Dock Scheduling

Reporting and Analytics

API Integration

Shipwell now supports liquid volume measurement units as selectable options for packaging types and piece types when creating shipments. These units are already available in the Product Book and Order Creation.

New Volume Measurement Units on Shipments:

Contracts now support the ability to rate a shipment based on the Product Categories on the individual shipment line items. Using the contract importer, you can add rates for up to 10 product categories on a lane. In this example, the lane has rates for 2 product categories, $1 per unit for Gasoline, and $2 per unit for Diesel. You can see how this data is entered in the contract import file below.

Once the contract is imported, you will see the product category rate values in the contract by viewing the rate table data within the contract.

When a shipment is searching for a matching contract, in addition to the standard location, equipment type, and mode matching criteria, the contract must also contain rates for all the product categories in the shipment in order to apply. In this example for a multi compartment tanker truck, there are 3 shipment line items, with 2 different product categories for Gasoline and Diesel.

When the contract matches the shipment and the rates are applied, the system will rate each individual line item and then sum up all the line charges to produce the total shipment charge. In this case the rates for the shipment are:

When all of the individual line item charges are summed up, the total rate charged on the shipment is $1350

Contracts now support the ability to match a shipment’s origin and destination locations based on the Address Book External Reference ID for the locations. This allows you to set up different rates for the same address location. In this example, I can set up 2 address book records with the same address location, but with different External Reference IDs. In this case, one of the address book records has an External Reference ID of 1234567.

Using the contract importer, you can populate the Origin Address External Reference field with the same value, 1234567. This can also be done as well for the Destination location in the contract.

Once the contract is imported, you can view the Origin for the lanes and it will display the External Reference ID value instead of a traditional address, city, province, or postal code.

When the contract shipment matching occurs, the External Reference ID matching will be the most specific location match, and will take precedence over matching a complete address. Therefore, this allows the same address to have multiple rates set up in the system.

The updated contract importer template that contains both location External Reference IDs and Product Categories can be accessed here.

Description: The Track & Trace AI Worker now supports two-way SMS communication with carriers, enabling proactive outreach on shipments that are not actively tracking.

Dedicated Phone Number
Each Track & Trace Worker is automatically provisioned with its own dedicated phone number — no configuration required. Carriers will receive and respond to SMS messages from this number.

Outbound SMS Outreach
The Track & Trace Worker can automatically send SMS messages to carriers when a shipment falls out of tracking. Outreach is triggered based on configurable rules (e.g., no tracking event within X hours), reducing the need for manual check-in calls.

Inbound SMS Parsing
The Track & Trace Worker reads and interprets carrier reply messages, extracting structured data from natural-language responses. No carrier-side integration required — plain SMS replies are sufficient.

Automated Shipment Updates
Based on carrier replies, the Worker will automatically update:

This release introduces enhancements to user unit preferences, contract rate structures, carrier assignment management, stop consolidation planning, and custom field capabilities. The update is fully backward compatible.

Summary:

Added support for user unit preferences (metric vs. imperial) across authentication, user management, driver, company, and shipment-related endpoints. This enables personalized unit display preferences for individual users throughout the system.

What's New:

Enhanced Endpoints (206 changes):

Authentication:

Users:

Drivers:

Company Preferences:

Carrier Relationships:

Shipper Relationships:

Shipments (throughout reps, RFQs, timeline events, equipment config):

Quoting (RFQs and Spot Negotiations):

Benefits:

Added support for product category-specific rates within contract rate bands, enabling more granular pricing based on product categories.

What's New:

Enhanced Endpoints (12 changes):

Contracts:

Contract Lanes:

Carrier Relationship Contracts:

Benefits:

Added a new endpoint allowing carriers to remove themselves from shipment assignments, enabling better carrier autonomy and workflow management.

What's New:

Benefits:

Enhanced the stop consolidation plan endpoint with flexible address handling and geographic coordinates, providing better support for location data with varying levels of detail.

What's Enhanced:

Enhanced Endpoint:

New Optional Properties:

Benefits:

All changes in this release are backward compatible and optional to adopt.

✅ Fully Backward Compatible: This release contains no breaking changes. All existing integrations will continue to work without modification.

New Optional Features:

Potential Client Impact:

Testing Recommendations:

Data Share:

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