Updating Air Visibility Timeline Information

We’ve updated the timeline descriptions to add information on flight information, actual arrivals/departures, flight duration, and the actual weight and volume of cargo loaded on each flight. Below is an example of the timeline descriptions. In this case the flight UA2200T left on time with a duration of 21m and 29s.

You can see in this case flight UA1582 left delayed with a during of 4h 34m 33s. We also updated the shipment statuses to better track the overall shipment status when shipments are split and booked between multiple flights.

We also improved searching for MAWBs and HAWBs on the shipment dashboard.

Simplification of Add Flag/Stop Statuses and Reason Codes

Shipwell has simplified the UX for adding flags and events to stops. You will now only see add stop event. Under event types you can optionally add a Flag which will show up on the shipment and the shipment dashboard. We’ve also removed non-required fields to make data entry faster. Lastly, we’ve added many new reason codes to support additional customer use cases. These reason codes can be found in the EDI changes below.

CH Robinson FTL Integration

Users now have the ability to access live FTL rates from CH Robinson via a direct integration with the Shipwell platform. This integration supports the ability to get contracted rates if they exist or spot market rates, receive tracking updates automatically, and receive associated shipment documents including invoices.

Enabling this integration is quick and easy. First go to Manage, Carriers, then locate your CH Robinson carrier profile. Once in the carrier profile, select the Accounts menu on the left side of the screen. The accounts tab will appear where you can then select the Add Accounts button. For CH Robinson you will need to enter an Account Name, Billing Address, and your CH Robinson C code.

Optionally, if you have multiple accounts for different shipping or receiving locations you can add locations in the Origin or Destination fields. If you only use one account these fields can be left blank.

Once the required fields are populated click the Connect button. If you have completed the setup properly you will see a green indicator showing you have successfully connected to CH Robinson.

To access the CH Robinson rates, from the shipment details screen for a FTL shipment click the Rates tab. Going to the Rates screen will automatically request FTL rates for any integrated carrier you have set up. Once the rates appear you can expand the rate to see the detailed line item costs by clicking the v next to the rate.

CH Robinson supports rates for FTL Dry Van, Flatbed, and Reefer equipment types. Multi-stop shipments are also supported.

You can now click the Selected button next to the rate to begin the dispatch process. After clicking the Selected button you will be taken to the confirmation page. Once confirmed the system will dispatch the shipment to CH Robinson and the shipment status will change to Tendered.

The system will receive tracking updates automatically, and these updated will appear in the Shipment timeline on the Shipment Tracking tab.

The system will also automatically receive any associated shipment documents, including invoices which will appear in the documents window.

Purolator Parcel Integration

Users now have the ability to access live parcel rates from Purolator Courier via a direct integration with the Shipwell platform. This integration supports the ability to get contracted rates, dispatch and generate shipping labels, and receive tracking updates automatically.

Enabling this integration is quick and easy. First go to Manage, Carriers, then locate your Purolator carrier profile. Once in the carrier profile, select the Accounts menu on the left side of the screen. The accounts tab will appear where you can then select the Add Accounts button.

For Purolator you will need to enter an Account Name, Billing Address, and your Purolator Account Credentials which include:

Account Number
API Key
Password

In addition, you can choose your label format type and label size.

Optionally, if you have multiple accounts for different shipping or receiving locations you can add locations in the Origin or Destination fields.

When multiple accounts exist the system will automatically use the account based on the shipment’s origin or destination. If you only use one account these fields can be left blank.

Once the required fields are populated click the Connect button. If you have completed the setup properly you will see a green indicator showing you have successfully connected to Purolator.

The Purolator rates will appear on the Parcel Rate Results screen and will show all the Purolator services available for the shipment. To dispatch the shipment click the Select button next to the desired service level. You will be taken to the shipment confirmation screen where you can dispatch and generate the shipping labels.

Purolator special services supported include Signature service options, and COD via ExpressCheque.

Calendar Card Configuration for Dock Scheduling Users

Users now have the ability to configure which information displays as primary in their Dock Scheduling Calendar. On the lefthand side of their Calendar they simply choose one or more of these options from:

BOL #
Cust Ref #
PO #
PRO #
Shipment ID

The user’s selection will be saved in the browsers local storage automatically so it will remember what you selected last.

There is also a new hover over that displays a more detailed view of information, so users don’t have to click in and click out to dive further into this information.

Dock Scheduling is an add-on offering for Shipwell that helps you eliminate manual appointment administration, spot bottlenecks in your dock and yard, gain powerful carrier analytics, improve warehouse labor planning, and optimize staging and loadout. If interested in learning more than reach out to your Customer Success Manager.

View / Edit Order-Level Handling Unit Information

Users can now view and edit their order-level handling units they created. Simply click on the Handling Unit ID on your Orders Dashboard.

This will allow you to view and edit your handling unit information and save any changes.

Order-level handling units are only supported in our new order framework. If interested in learning about the many other advantages of our new Order-Level Framework, then contact your Customer Success Manager.

API Changes

Added and clarified Contracts properties related to distance in different units of measure (i.e. MILE and KILOMETER)
- Added new distance property to a Contract
- Deprecated the optional read-only property of distance_miles in a Contract
- The unit of measure that is associated with the numeric distance value remains the distance_unit property
Added fields for querying and inspection for Orders (next generation)
- Added created_at property to an Order
- Added updated property to an Order
- Orders may be queried by the created_at and updated_at properties
Starting with this release, API changelogs will start to be duplicated/located on the dev docs portal at https://docs.shipwell.com/docs/api-release-notes/api-changelog.

EDI Changes

Shipwell has fully incorporated 100+ stop/shipment status reason codes into the platform. Our EDI standard with carriers has been updated and these codes can be used going forward for EDI carrier connectivity.

ID	Description	Category	EDI Segment Code
NORMAL_STATUS	Normal Statuses with No Additional Explanation	NORMAL_STATUSES	NS
NO_REQUESTED_ARRIVAL_TIME_PROVIDED_BY_SHIPPER	No Requested Arrival Time Provided by Shipper	USER_RELATED	CC
NO_REQUESTED_ARRIVAL_DATE_OR_TIME	No Requested Arrival Date or Time	LOCATION	CB
PAST_CUT_OFF_TIME	Past Cut-Off Time	LOCATION	AW
INSUFFICIENT_PICKUP_TIME	Insufficient Pickup Time	LOCATION	AX
INSUFFICIENT_DELIVERY_TIME	Insufficient Delivery Time	LOCATION	T7
INCORRECT_ADDRESS	Incorrect Address	LOCATION	A2
TRAILER_NOT_USABLE_DUE_TO_PRIOR_PRODUCT	Trailer Not Usable Due to Prior Product	EQUIPMENT_FACILITY	T4
ADDRESS_CORRECTED_DELIVERY_ATTEMPTED	Address Corrected - Delivery Attempted	DELIVERY	A6
WAITING_FOR_CUSTOMER_SPECIFIED_CARRIER	Waiting for Customer Specified Carrier	USER_RELATED	C7
CONSIGNEE_CLOSED	Consignee Closed	LOCATION	B1
RECONSIGNED	Reconsigned	LOCATION	RC
TRACTOR_WITH_SLEEPER_CAR_NOT_AVAILABLE	Tractor With Sleeper Car Not Available	EQUIPMENT_FACILITY	T1
DAMAGED	Damaged	HANDLING	AK
EXCEEDS_SERVICE_LIMITATIONS	Exceeds Service Limitations	HANDLING	AV
SHIPMENT_OVERWEIGHT	Shipment Overweight	HANDLING	BQ
HELD_FOR_FULL_CARRIER_LOAD	Held for Full Carrier Load	HANDLING	P4
DELIVERY_SHORTAGE	Delivery Shortage	HANDLING	S1
WAITING_INSPECTION	Waiting Inspection	HANDLING	P2
WAITING_SHIPPING_INSTRUCTIONS	Waiting Shipping Instructions	HANDLING	C6
RESTRICTED_ARTICLES_UNACCEPTABLE	Restricted Articles Unacceptable	HANDLING	AE
HELD_FOR_PROTECTIVE_SERVICE	Held for Protective Service	HANDLING	BL
RETURNED_TO_SHIPPER	Returned to Shipper	HANDLING	BT
TRACTOR_CONVENTIONAL_NOT_AVAILABLE	Tractor, Conventional, Not Available	EQUIPMENT_FACILITY	T2
CUSTOMER_REQUESTED_FUTURE_DELIVERY	Customer Requested Future Delivery	DELIVERY	AD
ACCIDENT	Accident	TRAVELING	AF
MECHANICAL_BREAKDOWN	Mechanical Breakdown	TRAVELING	AI
WEATHER_OR_NATURAL_DISASTER	Weather or Natural Disaster	TRAVELING	AO
IMPROPER_INTERNATIONAL_PAPERWORK	Improper International Paperwork	CUSTOMS	AR
RAILROAD_FAILED_TO_MEET_SCHEDULE	Railroad Failed to Meet Schedule	TRAVELING	BO
TRAIN_DERAILMENT	Train Derailment	TRAVELING	BR
CIVIL_EVENT	Civil Event	TRAVELING	AU
INSUFFICIENT_TRAVEL_TIME_DETECTED	Insufficient Travel Time Detected	TRAVELING	BH
CUSTOMER_WANTED_EARLIER_DELIVERY	Customer Wanted Earlier Delivery	USER_RELATED	BJ
IMPROPER_FACILITY_OR_EQUIPMENT	Improper Facility or Equipment	EQUIPMENT_FACILITY	B8
EQUIPMENT_VOLUME_NOT_AVAILABLE	Equipment Volume Not Available	EQUIPMENT_FACILITY	T6
BORDER_CLEARANCE	Border Clearance	CUSTOMS	BD
NON_EXPRESS_CLEARANCE_DELAY	Non-Express Clearance Delay	CUSTOMS	F1
CUSTOMS_DOCUMENTATION_PROBLEM	Customs Documentation Problem	CUSTOMS	AS
AWAITING_IMPORT	Awaiting Import	CUSTOMS	CA
CONSIGNEE_RELATED	Consignee Related	USER_RELATED	AG
DRIVER_RELATED	Driver Related	USER_RELATED	AH
CARRIER_RELATED	Carrier Related	USER_RELATED	AJ
SHIPPER_RELATED	Shipper Related	USER_RELATED	AM
RECIPIENT_UNAVAILABLE	Recipient Unavailable	USER_RELATED	AQ
UNABLE_TO_CONTACT_RECIPIENT	Unable to Contact Recipient	USER_RELATED	AT
ALTERNATE_CARRIER_DELIVERED	Alternate Carrier Delivered	USER_RELATED	AZ
WAITING_FOR_CUSTOMER_PICKUP	Waiting for Customer Pickup	USER_RELATED	C1
DRIVER_NOT_AVAILABLE	Driver Not Available	USER_RELATED	D2
INTERNATIONAL_NON_CARRIER_DELAY	International Non-Carrier Delay	USER_RELATED	F2
MISSING_DOCUMENTS	Missing Documents	PROCESSING_PAPERWORK	BC
CARRIER_KEYING_ERROR	Carrier Keying Error	PROCESSING_PAPERWORK	BF
PROCESSING_DELAY	Processing Delay	PROCESSING_PAPERWORK	P1
SUSPENDED_AT_CUSTOMER_REQUEST	Suspended at Customer Request	USER_RELATED	C3
TRAILER_CLASS_NOT_AVAILABLE	Trailer Class Not Available	EQUIPMENT_FACILITY	T5
FAILED_TO_RELEASE_BILLING	Failed to Release Billing	FINANCIAL	BN
RECEIVING_TIME_RESTRICTED	Receiving Time Restricted	HANDLING	B9
COLLECT_ON_DELIVERY_REQUIRED	Collect on Delivery Required	FINANCIAL	C8
CASH_NOT_AVAILABLE_FROM_CONSIGNEE	Cash Not Available from Consignee	FINANCIAL	C9
HELD_PENDING_APPOINTMENT	Held Pending Appointment	EQUIPMENT_FACILITY	HB
UNKNOWN	Unknown	OTHER	BG
PREARRANGED_APPOINTMENT	Prearranged Appointment	USER_RELATED	BK
LATE_TENDER_DISPATCH	Late Tender or Dispatch	FINANCIAL	LT
CARRIER_DISPATCH_ERROR	Carrier Dispatch Error	USER_RELATED	D1
HOURS_OF_SERVICE_LIMIT	Hours of Service Limit	TRAVELING	HS
TRAILER_NOT_AVAILABLE	Trailer not Available	EQUIPMENT_FACILITY	T3
REFUSED_BY_CUSTOMER	Refused by Customer	USER_RELATED	BS
PRODUCTION_FALLDOWN	Production Falldown	USER_RELATED	P3
HELD_FOR_CONSIGNEE	Held for Consignee	USER_RELATED	B5
NORMAL_APPOINTMENT	Normal Appointment	NORMAL_STATUSES	NA
INDIRECT_DELIVERY	Indirect Delivery	DELIVERY	A3
TRAP_FOR_CUSTOMER	Trap for Customer	USER_RELATED	B2
CUSTOMER_VACATION	Customer Vacation	USER_RELATED	C4
UNABLE_TO_LOCATE	Unable to Locate	LOCATION	A5
HELD_FOR_PAYMENT	Held for Payment	FINANCIAL	B4
HELD_PER_SHIPPER	Held per Shipper	USER_RELATED	BB
FLATCAR_SHORTAGE	Flatcar Shortage	EQUIPMENT_FACILITY	BM
MISSED_DELIVERY	Missed Delivery	DELIVERY	A1
AWAITING_EXPORT	Awaiting Export	CUSTOMS	AP
ROAD_CONDITIONS	Road Conditions	TRAVELING	BE
CUSTOMER_STRIKE	Customer Strike	USER_RELATED	C5
LOCATION_CHANGE	Location Change	LOCATION	LC
HOLIDAY_CLOSED	Holiday Closed	LOCATION	AN
MISSED_PICK-UP	Missed Pick-up	LOCATION	AY
PREVIOUS_STOP	Previous Stop	TRAVELING	AL
CARTAGE_AGENT	Cartage Agent	TRAVELING	BI
LOAD_SHIFTED	Load Shifted	HANDLING	BP
CREDIT_HOLD	Credit Hold	FINANCIAL	C2
MIS_SORT	Mis-Sort	HANDLING	AA
OTHER	Other	OTHER	BG

Mobile

Allow for FCFS Rescheduling on the Mobile App
Customer bugs
Mobile app refactor

Other Minor Enhancements and Bug Fixes

Bug or Enhancement	Description
Enh	Make stop charge locations optional on contracts
Bug	Customer is unable to track UPS parcel shipments
Bug	Parcel Rates Not Showing on Delivered Shipments
Bug	Search not Saved on new Dashboard
Bug	Remove FuelSurchargeTable.rates_updated_time_of_day field
Bug	Unable to change insurance policy expiration date
	Quickbooks - Invoices/Bills Won't Create for Various Shipments
	Load OPTIMIZER IS NOT WORKING
	Settlements Document identification
	Handle possibility of multiple transportation item release results
	Address info does not translate when adding order to existing shipment when order is leveraging user friendly external reference address book
	Message Issue (Carriers seeing other Carriers comments)
	Unable to create invoice for Shipment
	Rendition / Invoice Packet Fails when an Invoice is Present but the First Document is Not Invoice
	Mobile App Shows Wrong Addresses
Bug	Running into shipment creation issue with selecting mode as "RAIL"
	Spotmarket/Request Bids Award error due to decimal pallets
Enh	Put 'Schedule Pickup and Print BOL' on the Accept Bid shipment page behind the template builder feature flag so not displayed when flag present
	Allow for FCFS Rescheduling on the Mobile App
Enh	Implement Uncancel order (new/v3) button
Bug	Update Shipment Financials New Charge Code Work (Better Spacing and is Responsive)
Enh	Template Builder BOL and Rate Confirmation emailed documents
Enh	Stop Custom Data - Support single select drop-down list
Enh	Update new order create, view, edit order pages with product reference in appropriate method
Bug	Bulk Action - Creating Multiple Shipments
Bug	X-Shipwell-Version header is being removed
Bug	Fix Air shipment not been saved with Required Custom Fields
Bug	Fix SvgIcon component to display correct colors
Bug	Routing Guide unexpectedly showing as available option
Bug	Data Download not downloading
Bug	Custom Fields Marked as "Required" are Not Being Required
Bug	external tracking link failure
Bug	Delays in EDI load tendering