Whether you prefer to call us or send an email, we have multiple ways for you to get in touch. Here’s how you can contact us:
Contacting Us by Phone
You can call our customer support team for assistance. Our phone support is available in the following languages:
Dutch 🇳🇱
English 🇺🇸
German 🇩🇪
Phone Support Hours:
Monday to Friday: 9:00 AM - 6:00 PM (CEST)
Phone Number:
Please note that our phone support is only available in Dutch, English, and German. If you speak a different language, we recommend contacting us via email.
Contacting Us by Email
Emailing us is convenient and can be done in any language. Our multilingual support team will respond to your inquiries as quickly as possible.
Email Address:
What to Include in Your Email:
Your full name
Order number (if applicable)
A detailed description of your question or issue
Any relevant attachments (e.g., photos)
We strive to respond to all email inquiries within 24-48 hours.
Additional Tips for Contacting Us
Prepare Your Information:
Having your order number, account details, and any other relevant information ready will help us assist you more efficiently.
Check Our Help Center:
For quick answers to common questions, you can also visit our Help Center. We have a range of articles covering frequently asked questions.
Be Clear and Concise:
When sending an email, providing clear and concise information about your issue will help us understand and resolve your query faster.