Step 1: Track your shipment
If your order has been shipped, use the tracking number provided in your tracking email to see the latest updates from the shipping carrier.
Step 2: Review Estimated Delivery Time
Review the estimated delivery time provided at the time of purchase. Occasionally, delays can be a result of high demand or external factors like weather disruptions.
Step 3: Contact the Shipping Carrier
Use the tracking number to contact the carrier directly to gain more insight into where your package might be. Sometimes carriers can provide more detailed updates than those available on our website.
Step 4: Contact Shop4trac Customer Support
If the delays are severe or if you still have concerns, contact our customer support team.
- Email us: Send detailed information including your order number to support@shop4trac.com.
- Call us: You can also reach us by phone at +31 6 30 46 60 76 during our business hours (Monday to Friday, 9 AM to 5 PM CEST).
Important Notes
- Patience during high demand: Delays can occasionally occur during peak seasons or unexpected events. We appreciate your understanding.
For further questions or ongoing updates, feel free to contact our customer support at support@shop4trac.com, or check our Help Center.
Thank you for your patience and understanding. We are doing everything we can to ensure your order arrives as soon as possible.