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High-Risk Order Prediction Feature
High-Risk Order Prediction Feature

This article will guide you on how to use our newly introduced feature that helps predict the risk level of Cash on Delivery (COD) orders.

Updated over a week ago

Step 1:

Navigate to the Order section.

Step 2:

Scroll down to find the new column labeled RTO Risk. This column indicates the risk level of the order.

We determine the risk level by checking multiple parameters such as the address and previous behavior. We also assess whether the email associated with the order appears legitimate.

Step 3:

Based on the risk level, decide whether to cancel or proceed with the order.

That's it! You're now equipped to make informed decisions about your COD orders. Thank you.

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