FAQs
Q. Should I be using Advanced CoD along with Shopflo shipping ?
No, Shopflo shipping covers all use-cases you want to cover with respect to your CoD configs, both at a pin-code and rate level. Hence, the need of Advanced CoD does not exist
Q. Will Shopflo call Shopify for handles on every checkout being initiated ?
No, once synced, Shopflo will be using the settings on your dashboard as source of truth to populate shipping information, This means we will be avoiding the call to Shopify in run-time.
This is done to ensure you have a smooth and faster checkout as Shopify APIs have higher latency (Read: time to respond) and are rate limited as well (read: number of calls allowed per minute).
Removing the dependency on Shopify rate limits will also ensure that the checkout can handle more traffic at once during sale periods with 100% uptimes.
Q. Can I rely solely on Shopflo rates (Pin-code specific rates) and not have Shopify rates
Yes, simply pause Shopify rates from your dashboard. This will ensure that the system will only populate information from your pin-code specific rates
Note: Please ensure all serviceable pincodes are uploaded while creating the rate to ensure no gaps in servicing your users across the country
Q. Can I continue on Shopify shipping without configuring anything on Shopflo ?
Yes, you can. Do not sync any rates. We will call Shopify to get the handles against the selected address during checkout. However, you will not be able to access the advanced features like:
Pin-code specific rates
Trust building through ETD at a rate / pin-code level
Multiple shipping rates for the users at different speeds
Q. Does Shopflo shipping support international rates ?
Yes, we do support syncing rates from Shopify outside India as well. However, we do not currently support zip-code specific rates for provinces / countries outside India
Examples of brands using Shopflo Shipping
What does the above setting mean ?
A list of 16350 pincodes, have CoD enabled
Basis Order Value (OV) conditions their base rates differ (INR 50 and free)
No extra CoD charges present
A list of 13240 pincodes have no CoD enabled
Basis OV, the base rates differ again
Brand has paused Shopify rates and hence the list of all pincodes uploaded are all their serviceable pincodes