ShopPass fires the following events in real time to your connected CRM or messaging platform. Use these to trigger personalised journeys — browse abandonment, cart recovery, post-purchase flows, and more.
Note: These payloads are structured specifically for ShopPass webhooks and are not intended as a reference for direct downstream integrations.
Events: store_page_view · collection_page_viewed · product_page_viewed · added_to_cart_ui · checkout_clicked · checkout_abandoned · order_completed
store_page_view
{
"sessionId": "bec8b90f-xxxx-42dc-a0c3-8846eda60d62",
"eventName": "store_page_view",
"channel": "web",
"timestamp": 1776854381425,
"merchantId": "9813fc4e-xxxx-xxxx-xxxx-062c07129ee1",
"eventPayload": {
"abandoned_checkout_url": "",
"clientData": {
"clientIp": "45.248.16.43",
"userAgent": "Mozilla/5.0 ...",
"analytics": {
"fb": { "fbp": "fb.1.xxx", "fbc": "fb.1.xxx" },
"moEngage": { "moe_uuid": "" },
"webengage": { "anonymousId": false, "userIdType": "anonymousId" },
"ga": { "client_id": "1400910870.xxx", "user_id": "7a70af3b-xxxx" }
},
"brandUrl": "https://domain.myshopify.com"
},
"uiData": {
"pageUrl": "https://domain.com/pages/order-status",
"pageTitle": "Order Status – Merchant Name",
"pagePath": "/pages/order-status",
"utmParams": [],
"landingPageUrl": "/pages/order-status",
"referrerPageUrl": ""
},
"userData": {
"networkSpeed": "fast",
"userId": "3b855317-xxxx-xxxx-xxxx-478b3e84545e",
"phone": "+91xxxxxxxxxx",
"email": "mymail@ymail.com",
"firstName": "",
"lastName": ""
}
}
}
collection_page_viewed
{
"event_name": "collection_page_viewed",
"session_id": "fe2ddc06-xxxx-4a6a-8b84-2cbf05c68cb1",
"phone": "+91xxxxxxxxxx",
"timestamp": 1779876781484,
"data": {
"channel": "web",
"email": "xxxx@gmail.com",
"long_session_id": "94b40be7-xxxx-49c9-a6df-8b337151766b",
"landing_page_url": "/collections/all",
"referrer_page_url": "https://shopflo.myshopify.com/",
"collection_page_url": "/collections/all",
"page_url": "https://shopflo.myshopify.com/collections/all",
"page_title": "Products – shopflo",
"utm_data": [],
"user_data": {
"userId": "2c748278-xxxx-xxxx-xxxx-75a35cd9d696",
"phone": "+91xxxxxxxxxx",
"email": "xxxx@gmail.com",
"firstName": "xxxx",
"lastName": ""
}
}
}
product_page_viewed
{
"event_name": "product_page_viewed",
"session_id": "fe2ddc06-xxxx-xxxx-xxxx-2cbf05c68cb1",
"phone": "+91xxxxxxxxxx",
"timestamp": 1779876457771,
"data": {
"channel": "web",
"email": "xxxx@gmail.com",
"long_session_id": "94b40be7-xxxx-xxxx-xxxx-8b337151766b",
"landing_page_url": "/products/the-collection-snowboard-liquid",
"referrer_page_url": "https://shopflo.myshopify.com/",
"utm_data": [],
"product_image": "https://cdn.shopify.com/...",
"product_url": "https://shopflo.myshopify.com/products/the-collection-snowboard-liquid",
"product_name": "The Collection Snowboard: Liquid",
"product_price": "749.95",
"product_compare_at_price": "",
"product_type": "snowboard",
"user_data": {
"userId": "2c748278-xxxx-xxxx-xxxx-75a35cd9d696",
"phone": "+91xxxxxxxxxx",
"email": "xxxx@gmail.com",
"firstName": "xxxx",
"lastName": ""
}
}
}
added_to_cart_ui
{
"event_name": "added_to_cart_ui",
"session_id": "fe2ddc06-xxxx-4a6a-8b84-2cbf05c68cb1",
"checkout_id": "",
"token_id": "",
"source": "shopflo",
"line_items": [
{
"title": "The Collection Snowboard: Liquid",
"quantity": 2,
"item_id": "55589142888521",
"variant_id": "55589142888521",
"product_id": "15510899228745",
"price": 74995,
"product_image": "https://cdn.shopify.com/...",
"product_url": "https://shopflo.myshopify.com/products/...",
"vendor": "Hydrogen Vendor"
}
],
"cart_variant_ids": "55589142888521",
"cart_product_ids": "15510899228745",
"cart_product_names": "The Collection Snowboard: Liquid",
"currency": "INR",
"total_price": 149990,
"landing_page_url": "/",
"long_session_id": "94b40be7-xxxx-xxxx-xxxx-8b337151766b",
"user_data": {
"userId": "2c748278-xxxx-xxxx-xxxx-75a35cd9d696",
"phone": "+91xxxxxxxxxx",
"email": "xxxx@gmail.com",
"firstName": "xxxx",
"lastName": ""
},
"timestamp": 1779876657975
}
checkout_clicked
{
"event_name": "checkout_clicked",
"session_id": "fe2ddc06-xxxx-4a6a-8b84-2cbf05c68cb1",
"checkout_id": "604a57b3-xxxx-xxxx-xxxx-63ec2bcabe69",
"token_id": "8fc24a27-xxxx-xxxx-xxxx-02473d275b6c",
"source": "shopflo",
"line_items": [
{
"item_id": "55589142888521",
"price": 749.95,
"product_id": "15510899228745",
"quantity": 3,
"title": "The Collection Snowboard: Liquid",
"variant_id": "55589142888521"
}
],
"cart_variant_ids": "55589142888522",
"cart_product_ids": "15510899228749",
"cart_product_names": "The Collection Snowboard: Liquid",
"currency": "INR",
"total_price": 2249.85,
"long_session_id": "94b40be7-xxxx-xxxx-xxxx-8b337151766b",
"user_data": {
"type": "na",
"userId": "2c748278-xxxx-xxxx-xxxx-75a35cd9d696",
"authSource": "SHOPFLO",
"customerType": "NEW",
"phone": "+91xxxxxxxxxx",
"email": "xxxx@gmail.com",
"firstName": "xxxx",
"lastName": ""
},
"timestamp": 1779876709686
}
checkout_abandoned
{
"event_name": "checkout_abandoned",
"session_id": "6463d2bb-xxxx-419a-b72f-faed8ff3dd83",
"checkout_id": "xxxx_xxxx_xxxx_xxxx",
"token_id": "https://checkout.shopflo.co/?tokenId=xxxx",
"source": "shopflo",
"email": "xxxxxxx@shopflo.com",
"phone": "+919000000000",
"created_at": "2023-06-12T06:39:22.029830Z",
"updated_at": "2023-06-12T06:45:07.859108Z",
"note_attributes": [
{ "name": "landing_page", "value": "/products/all-day-cotton-pencil-pants" },
{ "name": "shopflo_checkout_url", "value": "https://checkout.shopflo.co/?tokenId=xxxx" }
],
"line_items": [
{ "price": "799.00", "id": "43581879451904", "product_id": "8135050133760", "quantity": 1, "title": "XXXXX", "sku": "1836109039002" },
{ "price": "1599.00", "id": "43501980123392", "product_id": "8101659902208", "quantity": 1, "title": "YYYYYY", "sku": "1506104001002" }
],
"customer": {
"uid": "xxxx",
"first_name": "XXXXXXX",
"last_name": "XXXXXX",
"phone": "+919123456789",
"marketing_consent": true
},
"currency": "INR",
"subtotal_price": 2398,
"total_discount": 0,
"total_shipping": 0,
"total_price": 2398,
"timestamp": 1779700813605
}
order_completed
{
"event_name": "order_completed",
"session_id": "fe2ddc06-xxxx-xxxx-xxxx-2cbf05c68cb1",
"token_id": "8fc24a27-xxxx-xxxx-xxxx-02473d275b6c",
"source": "shopflo",
"email": "xxxx@gmail.com",
"phone": "+91xxxxxxxxxx",
"created_at": "2026-05-27T10:01:19.419291Z",
"updated_at": "2026-05-27T10:16:09.696807Z",
"line_items": [
{
"price": "749.95",
"id": "55589142888521",
"product_id": "15510899228745",
"quantity": 3,
"title": "The Collection Snowboard: Liquid",
"variant_name": "Default Title",
"sku": ""
}
],
"customer": {
"uid": "2c748278-xxxx-xxxx-xxxx-75a35cd9d696",
"email": "xxxx@gmail.com",
"first_name": "xxxx",
"last_name": "xxxx",
"phone": "+91xxxxxxxxxx",
"marketing_consent": true
},
"currency": "INR",
"subtotal_price": 2249.85,
"total_discount": 0,
"total_shipping": 379,
"total_tax": 404.97,
"total_price": 2628.85,
"total_payable": 2628.85,
"discount_codes": [],
"payment_mode": "COD",
"order_id": 12121212121212,
"order_name": "#1002",
"timestamp": 1779876969665
}
Need help setting up a flow? Reach out to support@shopflo.com.