If you attempt to log in or use the app and discover that your account has been locked, it is usually because an automatic security safeguard has placed a temporary hold on your profile. These protective flags are triggered by:
Unusual login activity
Rapid location changes
Security verifications
They are typically cleared automatically within a very short window.
Need further assistance?
If your account remains locked for more than 6 hours, please reach out to us at support@shoprrewards.com. We will manually review your status and get you back to earning!